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Full-Time

Operations Manager

Fulfillment

Confirmed live in the last 24 hours

Thrive Market

Thrive Market

501-1,000 employees

Online grocery retailer for organic products

Food & Agriculture
Hardware
Energy
Social Impact
Biotechnology
Consumer Goods

Compensation Overview

$75k - $100kAnnually

+ Stock Options + Health and Wellness Benefits

Senior, Expert

Wilkes-Barre, PA, USA

Category
Inventory Management
Transportation & Distribution
Warehouse Operations
Operations & Logistics
Required Skills
Communications
PowerPoint/Keynote/Slides
Requirements
  • Bachelor's degree in business, logistics, supply chain management, or a related field is preferred
  • High School diploma or equivalent.
  • Excellent written and verbal communication that is clear, concise, and polished
  • Highest levels of integrity and ethics
  • Dedicated to quality and high standards; Supportive of values
  • Must be proficient in using MS Office (Word, Excel and PowerPoint), Outlook and G-Suite applications
  • Ability to work in a warehouse environment and understand Warehouse Management Systems
  • Minimum of 5-10+ years of proven leadership/supervisory experience within a FC/DC or manufacturing environment
  • Proven ability to lead process improvements through the lean process or Kaizen techniques as well as provide solutions when problem solving
  • Proven ability to quickly adapt and drive the right results using data
Responsibilities
  • Ensure adherence to safety protocols and regulations to maintain a secure work environment
  • Lead and mentor a team of supervisors and up to 150 hourly employees
  • Uphold compliance, productivity, quality, safety, and teamwork standards as the primary source of information
  • Implement engagement and fulfillment strategies to motivate employees and align them with operational goals
  • Maintain performance standards and consistent processes to guarantee reliable services
  • Strategize and execute fulfillment and continuous improvement objectives, clearly communicating these to supervisors
  • Monitor and manage inventory levels, implementing control measures to optimize stock
  • Develop efficient order processing procedures, oversee fulfillment operations, and address any bottlenecks
  • Collaborate with carriers to optimize shipping processes and ensure timely deliveries in logistics
  • Enforce quality control measures and collaborate with quality assurance to address product issues specific to the
  • Provide coaching and development opportunities to supervisors and employees to enhance performance in cold storage operation
  • Oversee productivity hours and manage payroll functions to ensure efficient operations
  • Source and screen talent in collaboration with People Operations to maintain a skilled workforce for operational needs
  • Analyze performance reports to identify areas for improvement and provide coaching to supervisors
  • Set clear goals, promote accountability, and exemplify strong performance to support the mission of the operation

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features a personal shopper service, called Thrive Guide, and offers fast, carbon-neutral shipping, enhancing the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Company Stage

Series C

Total Funding

$414.2M

Headquarters

Los Angeles, California

Founded

2013

Growth & Insights
Headcount

6 month growth

4%

1 year growth

9%

2 year growth

25%
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Simplify's Take

What believers are saying

  • Thrive Market's partnerships with brands like LesserEvil and Beyond Meat highlight its ability to offer exclusive, health-focused products.
  • The company's focus on organic and non-GMO products positions it well to capitalize on the growing consumer trend towards healthy eating.
  • Achieving TRUE Zero Waste Certification for its fulfillment centers demonstrates Thrive Market's leadership in sustainability, potentially attracting eco-conscious consumers.

What critics are saying

  • The membership model may deter potential customers who are unwilling to pay an annual fee upfront.
  • The competitive landscape of online grocery retail is intense, with major players like Amazon and Walmart posing significant threats.

What makes Thrive Market unique

  • Thrive Market's membership model, similar to a wholesale club, allows it to offer competitive pricing up to 30% less than traditional retail prices.
  • The company’s commitment to sustainability, including carbon-neutral shipping and plastic-neutral certification, sets it apart in the online grocery sector.
  • Thrive Market enhances customer experience with unique services like 24/7 access to a personal shopper, known as a Thrive Guide.