Full-Time

Senior Product Manager

Travel Apis and Checkout

Posted on 8/30/2024

KAYAK

KAYAK

1,001-5,000 employees

Travel search engine for flights and hotels

Consumer Software
Consumer Goods

Senior

Cambridge, MA, USA + 1 more

More locations: Concord, MA, USA

Requires onsite presence in Cambridge or Concord, MA for at least 3 days per week.

Category
Product Management
Product Strategy
Product
Required Skills
UI/UX Design
Product Management
SQL
Web Development
Data Analysis
Requirements
  • A consumer-centric attitude and a background in e-commerce or B2C.
  • Specific experience in working with travel-related APIs and booking flows, with knowledge of New Distribution Capability (NDC) as a plus.
  • Experience supporting product strategy and collaborating with engineering teams to advocate for user needs and drive solutions.
  • Familiarity with tailoring development approaches for web and mobile platforms based on use cases and constraints.
  • Proficiency in data analysis, including running SQL queries and using data to drive focus and team alignment.
  • Collaboration skills with team members from all levels of the business, across time zones.
  • Ability to align product opportunities with business goals and support that with thoughtful decisions and clear communication.
  • Personal experience as a regular traveler, offering firsthand insight into user challenges during trip planning and online booking.
  • BS degree or equivalent experience required, technical background strongly preferred, MBA or similar experience advantageous.
Responsibilities
  • Be responsible for the booking and servicing experience and roadmap for all platforms (but particularly across our mobile website and apps).
  • Define and prioritize user problems and needs, accounting for multiple verticals, brands, locales and languages.
  • Support the expansion of booking and servicing on KAYAK through new suppliers and partners to meet the goals of our leisure and business (K4B) offerings.
  • Craft feature requirements, weighing impact against goals and technical feasibility.
  • Become a booking funnel maven, encouraging knowledge of our partner inventory, data and accuracy complexities, payment options, add-ons, drop-off points, until you’re recognized as the chief advocate for how booking on KAYAK offers the most value to travelers and partners.
  • Build and cultivate positive relationships with both internal and external partners, working closely with them to understand their needs and motivations and design solutions that match user needs and partner interest.
  • Align team members across the organization around common goals.
  • Measure and analyze insights from product changes, chasing agreed upon metrics and the opportunities our data, user research and A/B experiment results might reveal.
  • Work with customer support and UX to collect feedback from and respond to users.
  • Supervise competitive landscape and stay informed about both travel and e-commerce spaces, especially within Flights, and the latest capabilities across multiple platforms.

KAYAK is a travel search engine that assists users in planning and managing their travel experiences. It provides a platform for searching flights, hotels, rental cars, and vacation packages, catering to individual travelers, families, and business professionals. KAYAK aggregates information from numerous travel sites, allowing users to compare prices and options in one place, making it easier to find the best deals. The company earns revenue through advertising and referral fees when users book services through its platform. KAYAK also offers premium features like fare alerts and price forecasts to enhance user experience. With a user-friendly design and flexible travel options, KAYAK aims to simplify the travel planning process for a global audience.

Company Stage

Acquired

Total Funding

$237.3M

Headquarters

Stamford, Connecticut

Founded

2004

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-4%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • KAYAK's integration with Southwest Airlines enhances fare comparison and user satisfaction.
  • Growing demand for long-haul trips in 2025 boosts KAYAK's engagement potential.
  • KAYAK for Business streamlines corporate travel with new airline APIs and payment features.

What critics are saying

  • Competitors like Expedia are enhancing user experience with AI-powered features.
  • Booking Holdings' expanded loyalty program may draw users away from KAYAK.
  • KAYAK's lack of cryptocurrency booking options may deter tech-savvy travelers.

What makes KAYAK unique

  • KAYAK aggregates data from multiple travel sites for comprehensive price comparisons.
  • KAYAK offers unique tools like price forecasts and flexible travel options.
  • KAYAK manages a diverse portfolio of metasearch brands globally.

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Benefits

Wellness

Social Life

Education

Flexible Hours and Happier Days

INACTIVE