Senior Project Manager

Who we are looking for:

VML is seeking a Senior Project Manager for one of the Atlanta office’s largest clients. We are looking for a technology-focused, enthusiastic, critical thinker/problem solver that thrives on being engaged at all levels of a project. The Senior Project Manager will have a solid understanding of CRM and CDP technologies, as well as how to manage projects involving these platforms and processes in terms of scope, resourcing and budgets to drive on-time, under-budget, and at-quality project delivery.

What you’ll do: 

• Work | Deliver work that is excellent, on time, on budget, and goes beyond the brief. Oversee the entire delivery and execution of CRM projects. Identifies dependencies and the cascading impacts of delays. Leads resource needs and availability across the office and network, working closely with department leads and recruiting.

• People | Motivate, direct and challenge teams to produce great work. Establish and manage cross-functional teams across different locations that are collaborative, efficient and high-functioning. Increase efficiency across a group of accounts through effective management of staff resourcing. Oversee staff aggregate bandwidth, utilization, and realization rates, as well as retention and employee relations. Provide solutions for additional temporary resources, new business pitch support, and PTO coverage.
• Process | Establish and manage project/program communication and process. Leverage existing tools and processes to monitor people and progress. Collaborate with Project and Program needs to ensure the right resources are in place to deliver the work.
• Financials | Responsible for project estimation, planning and profitability. Build detailed project plans. Collaborate with Delivery leads for resourcing and scoping strategy across portfolio, partnering with finance and account teams. Partner with the Senior Director of Program Management for resourcing strategy across the portfolio, and support Project Managers in resourcing to the scope.

Who you are:

• Leader | Influences without authority and fosters an environment of shared accountability. Comfortable communicating and partnering with department leads, tailoring communications based on audience and level (technology, creative, finance, client, vendor).

• Builder | Navigates strong collaboration between people, processes and systems. Drives projects and resource management from ambiguity to clarity. Understands digital technologies and trends.

• Detail Oriented | Sharp attention to detail and a drive for perfection. Excellent problem-solving skills.

• A Strong Communicator | Excellent communication and analytical skills. Conducts team and client meetings with clear, concise language and leadership acumen. A skilled, creative, confident presenter and negotiator.

What you'll need:

• 5+ years of experience managing CRM, digital and print projects in a professional environment- agency or consulting environment preferred

• Previous work with CDP technologies and vendors, and knowledge of dynamic content optimization and testing is a plus

• Previous work with common project management tools such as Smartsheet, Jira, Confluence, MS Project, Slack/MS Teams

• Experience adapting project management methodologies (Agile, Waterfall, Lean, Kanban) to the needs of the project

• SAFe certified or experience working within the SAFe framework, highly recommended

• Proven ability managing direct reports

• Ability to proactively manage a project team of 10+

• Conscientious and adept at problem-solving through critical thinking

• Experience leading team and client meetings

• Excellent analytical skills

• Ability to flex time management skills based on workload

• Strong interpersonal communication skills as a team leader and team player

• Flexibility, initiative, dedication, and the ability to work with minimal supervision.

• Willingness to travel on occasion for client meetings, trade shows and/or conferences.