CMS Business Analyst

Job Description

Core Business Analysis Skills:

Strong analytical skills with proven record of synthesizing large amounts of structured and unstructured data into easy to understand insights tailored for all relevant audiences’ to solve business problems

A passion for identifying the root cause of problems, and an ability to identify, propose and recommend innovative solutions to diverse stakeholders

Broad-minded, with scrupulous attention to detail and desire for end-to-end ownership of deliverables

Ability to conduct stakeholder interviews and cross-functional team workshops

Elicit requirements using interviews, data discovery, prototyping. document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required

Develop requirements specifications according to standard templates, using natural language

Collaborate with developers and subject matter experts to establish the technical vision with the objective of delighting our customers with innovative solutions to their needs. 

Be the liaison between the business units, technology teams and support teams.

Lead the Functional testing efforts and support users during User Acceptance Testing. 

Ensures issues are identified tracked and reported on and resolved in a timely manner within projects and with application support teams post implementation.

Support the business post live as required.

Technical Skills:

In-depth understanding of Content Management Systems such as Adobe Experience Manager/CQ (preferred), Oracle WebCenter Sites/FatWire

Social Media Integration platforms such as Opal Moments, Adobe Social, 

Analytics tools such as Omniture

General Leadership Skills:

Proactively communicate and collaborate with various IS&T teams and business teams to analyse information needs and functional requirements

Confident, influential and articulate, with clear ability to learn quickly, deal with diverse and demanding stakeholders

Qualifications

Additional Information

GOOD COMMUNICATION SKILLS

DURATION: 6+ Months

INTERVIEW: Telephone / Skype