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Sr. L&D Program Manager
Posted on 4/16/2022
Experience Level
Desired Skills
Data Analysis
  • Understanding of design thinking and the importance of customer centricity
  • Solution Oriented
  • Process improvement and project management fanatic
  • Proven ability to organize, prioritize work (re-prioritize work), and ensure timely deliverables
  • Excellent verbal and written communication skills for communicating ideas and information clearly, accurately, and tactfully verbally and in writing
  • Ability to effectively work with cross-functional teams
  • Ability to work independently, has good judgment, proven problem solving skills with attention to detail and follow-up
  • Driven, self-motivated, and enthusiastic approach with a "can do" attitude
  • Flexible approach, able to operate effectively with uncertainty and change
  • Results-driven mentality, with a bias for speed and action
  • Strong analytical skills, independent thinking and reasoning ability
  • Customer centric and empathetic
  • You will become an expert at demonstrating our values
  • You are innovative, recognizing that the future of work is changing and employee development is the first to evolve with it
  • 5+ years of relevant work experience in training and/or leadership development in Tech/SaaS
  • 6+ years of experience working in People Operations/HR, or related field, with a proven ability to work in a fast paced, changing environment
  • Knowledge of Learning and Development best practices and the ability to apply said practices within our processes
  • Experience delivering cross functional projects in a fast-paced, rapidly changing environment, or extensive knowledge of process improvement and project management
  • Excellent presentation and facilitation skills
  • Must possess excellent verbal and written communication as well as interpersonal and organizational skills for communicating to team members at all levels of the organization
  • Must have strong computer skills, including GSuite, Rippling, Greenhouse, Zoom and Microsoft Office
  • Manage a portfolio of L&D initiatives in areas including, but not limited to employee growth, leadership and management development training, employee recognition programs, diversity and inclusion, and employee onboarding bootcamp
  • Evaluate the current approach to people programs, including careers and learning, assist in gathering requirements from stakeholders, and identifying leading practices for program evolvement
  • Conduct external research to identify leading practice program features and functionality for inclusion in Abnormal Security's future career and talent programs
  • Identify approaches and disciplines that will lead to the application of user-centered design across all People Programs
  • Help identify new opportunities for People Team initiatives through data, analytics, insights, and design thinking with surveys, interviews, focus groups, and communication with managers, instructors, and employee representatives
  • Partner with program leads on ongoing careers and learning system initiatives to ensure that current decisions are in alignment with the broader strategy of ensuring Abnormal Security's culture, user focus, and scale requirements remain top of mind (apply this to everything you do)
  • Support defining the approach by which careers, performance and learning outcomes can be actioned throughout people processes and decision making (e.g., to develop more targeted goals, recruitment job criteria, compensation plans)
  • Create a first line leader program to help performance of leaders in the business
  • Mentor and coach team members for success
  • Implement and drive initiatives that will promote our values, improve organizational effectiveness and our overall employee experience
  • Use critical thinking to iterate, build on, and innovate new ways to foster best-in-class employee engagement
  • Support People Team initiatives through effective communication, best-in-class implementation plans and facilitate global adoption
  • Assist with the successful execution of all of our internal employee experiences that foster a hybrid work culture such as, Abnormal Business School, global onsites, monthly activities, team bonding, and employee recognition
  • Be a champion and advocate of our mission, values and culture by fostering values-driven solutions to our challenges

201-500 employees

Cloud-Native Email Security
Company Overview
Abnormal Security's mission is to protect the internet. They will protect knowledge workers across the cloud, wherever they work.
  • Competitive pay and equity
  • One of the most proven machine learning teams in Silicon Valley
  • Best-in-class customer traction and growth
  • Team-wide commitment to excellence, velocity, and customer-focus
  • Strong growth opportunities and high ownership expectations
  • Full medical, dental, and vision health insurance benefits
  • Daily catered lunches and snacks
  • Generous PTO