Fraud Product Analyst
Posted on 3/2/2023
INACTIVE
Cleo AI

201-500 employees

AI assistant providing personalized financial insights and tools
Company Overview
Cleo, an AI-driven financial platform, is committed to alleviating financial stress by providing personalized financial insights and tools with a touch of humor, having already assisted 7 million users. The company's culture fosters collaboration, personal growth, and values each employee's voice, creating a purpose-driven work environment. Cleo's unique approach to credit building, which eschews traditional credit checks, further sets it apart in the industry, demonstrating its commitment to inclusive financial growth.
AI & Machine Learning
Financial Services

Company Stage

Series C

Total Funding

$138.3M

Founded

2016

Headquarters

, United Kingdom

Growth & Insights
Headcount

6 month growth

19%

1 year growth

26%

2 year growth

0%
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
SQL
Data Analysis
Requirements
  • Multiple years of experience doing quantitative analysis within a digital product environment
  • Solid SQL experience. You know how to dig deep through various data sources to find insights
  • Experience in an adversarial risk prevention or detection space, whether in community integrity, fincrime prevention, or account security
  • Proven track record of proactively identifying new fraud rules, conducting root cause analysis, and/or optimising existing processes
  • Exposure to both user facing product analytics as well as back-end process improvements
  • Comfortable with defining metrics from scratch and creating dashboards
  • Familiarity with conducting large-scale A/B experiments
  • Preferred experience working with third party data (either with payments processors, risk engines, or data aggregators)
Responsibilities
  • As Cleo grows rapidly, builds new products, and onboards more and more users, you will take the lead on ensuring that our platform remains safe for our users and profitable for the company through data driven access decisions
  • You will be the lead product analyst in our fraud team. You will take the lead on ensuring we can move fast by leveraging rich user data to see insights turned into real impact in cutting down fraud rates. You will work with multiple third party partners, assessing their capabilities, determining their potential impact on Cleo, and integrating their data sources into our internal decision making frameworks
  • This work will involve not only understanding and reducing the rates of various areas of financial crimes on the platform, but also understanding how our fraud rules impact our trusted customers and ensuring that our flows are as frictionless as possible. You'll be running a host of A/B tests to find optimal fraud rules that balance precision and recall
  • You'll also sit within the wider data function here at Cleo; a hotshot team of 20 Product Analysts, Analytic Engineers, and Data Scientists with significant industry experience that are at the heart of everything we do at Cleo. You'll have the opportunity to work with them in building the data platform that is the engine of Cleo's growth
  • We are looking for a self-starter, focused on results, with demonstrated success in utilising analytical insight to protect platforms from adversarial risk