Full-Time

Engagement Specialist

Pittsburgh, PA / Hybrid

Posted on 5/16/2024

FreedomCare

FreedomCare

501-1,000 employees

Medicaid-funded in-home care program

Social Impact

Mid

Pittsburgh, PA, USA

Required Skills
Sales
Communications
Requirements
  • Over one year of proven sales experience
  • Reliable transportation with the ability to travel to patient homes throughout Pittsburgh and surrounding areas on a weekly basis
  • HHA/PCA certification
  • Ability to multitask, set priorities and manage time effectively
  • Familiarity with CRM systems and practices
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Genuine care for customer’s interests
  • Optimistic and upbeat
  • Self-motivating, independent, and entrepreneurial spirit
  • Focused and persistent
  • Analytical and empathetic
  • Data-driven and goal-oriented
Responsibilities
  • Engage potential patients and caregivers interested in CDPAP and FreedomCare
  • Nurture interested individuals into signing up with FreedomCare
  • Collect and validate current information needed to sign up
  • Build sustainable relationships and engage customers by going the extra mile
  • Seize opportunities to improve the customer experience
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Meet personal/team qualitative and quantitative targets

At FreedomCare, we excel in providing a Medicaid-funded in-home care program that focuses on patient empowerment through choosing their caregivers. This not only improves care quality by reducing hospitalizations but also minimizes caregiver turnover by offering instant pay—a unique financial advantage. The workplace fosters a supportive culture, rooted in innovation and dedicated to making meaningful differences in both caregiver and patient lives, making it an ideal environment for those passionate about redefining health care through compassionate, tailored services.

Company Stage

N/A

Total Funding

$75K

Headquarters

North New Hyde Park, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%