Full-Time
Production Analyst
Posted on 4/18/2024
Data-driven marketing analytics and solutions
Consulting
Junior, Mid, Senior
Germantown, MD, USA
Required Skills
Communications
SQL
JIRA
Marketing
Requirements
- Bachelor's degree required, preferably in Marketing or STEM field
- Familiar with Microsoft Outlook, Word and Excel
- Strong attention to detail, clear communication skills (written and verbal)
- Strong interpersonal skills and ability to deal effectively in a team environment
- Direct Marketing experience or knowledge a plus
- No Sponsorship offered for this position
Responsibilities
- Act as primary coordination point for all incoming client assets and documentation
- Coordinate campaign production schedules internally
- Create client documentation including client requests, JIRA request and additional client specific information
- Track and document client requests to ensure they are being resolved in a timely manner
- Answer client requests that are standard, scripted
- Monitor quality control for assigned, automated tasks
- Coordinate non-campaign processing tasks
- File management and usage
- Ability to learn and use 3rd party software and proprietary software
- Ability to learn basic SQL skills
- Document notes and follow ups for client calls
- Support client billing and usage reporting
- Creation and tracking of task lists and status reports
- Coordinate between departments
- Know when client files are expected; notify team members if they do not come in
- Know when the client approvals are due and keep team members updated
- Responsible for the movement of files and assets from FTP sites and/or emails to appropriate folders and notify appropriate team members
- Take notes on all client calls and create meeting notes with follow up and action items
- Be able to use FTP, MoveIT, JIRA and navigate through Wiki
- Know all client file inputs for a campaign, understand which would be critical for campaign processing and how the fields within each file are used in the campaign and results reporting
DataLab USA™ specializes in data-driven analytics-based marketing, utilizing machine learning algorithms, a network of decision trees, and meticulous data collection to provide innovative and customized solutions for direct marketers. The company offers data analytics, data processing, and machine learning expertise to optimize multichannel direct marketing solutions for Fortune 500 companies.
Company Stage
N/A
Total Funding
N/A
Headquarters
Germantown, Maryland
Founded
1979
Growth & Insights
Headcount