Cloud Platform and Services Analyst

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As an Analyst, Cloud Platform and Services, your expertise will be leveraged to provide detailed information, advice, and direction to organizational leadership and technical teams. You possess an understanding of the organization’s mission, products and services and ensures that technical policies, guidance, and procedures are rigorous and comprehensive. You will contribute to projects and day-to-day operations of the various systems. In this role you will also provide precise communications to peers and leadership regarding work being performed, productivity, process improvements, and status of systems operations

HERE’S HOW YOU’LL CONTRIBUTE:

• Ability to support a variety of technologies, business departments and systems, and independently resolve problems and pro-actively communicate solutions

• Remain current on IT issues by acquiring and maintaining knowledge of relevant products and initiatives

• Research tools and processes to evaluate their usefulness to departmental and corporate needs

• Support department policies by providing technically accurate solutions to end users within the provided guidelines

• Enhance the quality and efficiency of the Technical Services team by participating in team projects and initiatives

• Ensure the delivery, availability and provide subject matter technical expertise on infrastructure in support of project initiatives

• Investigate and participate as a 3rd level SME in resolution of system problems to ensure maximum availability of the infrastructure and systems

• Review, maintain and provide ongoing improvements to the general environment for all hardware and software

HERE’S WHAT YOU’LL BRING:

• Good level to theoretical skills and knowledge is required based on education requirement.

• 10+ years of practical and technical IT knowledge required.

• Extensive knowledge of cloud platforms such as Azure and AWS.

• Hands on experience with multiple scripting languages such as Powershell, Terraform, and Bash.

• Familiarity with cloud monitoring tools such as Azure Monitor, Grafana, and Prometheus.

• Knowledge of security best practices and IAM.

• Problem-solving and analytical thinking.

• Working knowledge of various Microsoft Windows technologies and protocols (Active Directory, MS Intune, DHCP, DNS, TCP/IP, SMB)

• Skills should be specific to IT platforms and cloud services including and not limited to Microsoft, Citrix, Cyberark, Varonis, etc.

Total Direct Compensation:

97,200 to 118,800

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
• Group retirement savings plan with company match
• Paid holidays and generous paid time off
• Hybrid work arrangements
• Paid volunteer opportunities and charitable donation matching
• Employee recognition programs that include referral incentives
• Potential for performance-based incentives 
• The opportunity to participate in our stock purchase plan
• And more!

*As per terms of the employment agreement

For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

We may use AI assisted tools to help screen or assess applications; however, all hiring decisions include human review.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.