Customer Success Manager
Canada East / US East
Posted on 10/10/2023

501-1,000 employees

AI platform automating tasks via conversational interface
Company Overview
Moveworks stands out as a desirable workplace due to its unique blend of advanced technology and employee-centric culture. The company's generative AI platform, which is powered by GPT-class machine learning models, provides a conversational interface that integrates with various systems, enhancing productivity by automating tasks and surfacing information. With its industry leadership demonstrated by partnerships with brands like Databricks, Broadcom, and DocuSign, Moveworks offers a competitive edge in the tech industry, making it an exciting place to contribute to the future of conversational automation.
AI & Machine Learning
Data & Analytics

Company Stage

Series C

Total Funding





Mountain View, California

Growth & Insights

6 month growth


1 year growth


2 year growth

New York, NY, USA
Experience Level
Desired Skills
Sales & Account Management
Customer Success & Support
  • You have 2+ years of account management, implementation, or sales experience in software/SaaS
  • You have experience in explaining technical solutions, establishing goals, developing opportunities, building + selling business cases, and improving customer experience
  • You have experience supporting deployments with large enterprise customers
  • Process focused with strong problem-solving ability - always searching for a smarter, better way to achieve a goal
  • You have experience building strong internal and external relationships, including with senior-level executives throughout companies
  • You are diplomatic, have tact and you are poised under pressure
  • You possess a voracious appetite to learn and grow
  • You have completed a Bachelor's degree
  • You are willing to travel 10-25% of the time
  • You partner with our initial customers to drive product value
  • You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
  • You partner cross-functionally to translate business needs and product requirements into new solutions for customers
  • You will evolve and iterate on our customer onboarding strategy
  • You work with internal teams and customers to drive adoption, engagement and growth
  • You will help customers identify, quantify, and work toward transformational goals in partnership with Moveworks
  • You will adapt quickly to product changes and limitations, and communicate these strategically to stakeholders
  • You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap