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QA Assurance Manager
Posted on 11/13/2022
Santa Clara, CA, USA
Experience Level
  • 5-7+ years experience in Quality Assurance/Quality Control environment with a technical degree and background
  • High attention to detail and meticulous engineering processes
  • Curious and a creative problem solver who is not afraid to push the boundaries, ask questions, and break things
  • Experience mentoring and hiring other quality assurance team members
  • Great oral and written communication skills
  • Team player with high integrity and high degree of self awareness
  • Open to feedback and constantly striving to improve
  • ISO 9001:2015 Lead Auditor Certification or in depth knowledge of the standard
  • Experience with 5S Methodology
  • Prefer Command of the Spanish language
  • Experience in the implementation of processes taking risk into account
  • Accomplishes quality assurance objectives by monitoring, reviewing, and enforcing policies and documented requirements
  • Maintains and improves product quality by completing product, company, system, and compliance audits to ensure compliance with ISO 9001:2015, UL and other regulatory agencies
  • Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends
  • Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery
  • Identifies and analyzes issues, bugs, defects, and other problems; recommends and facilitates solutions to these issues
  • Implement a documented process for the review of client, customer, and user feedback and complaints
  • Maintains compliance with federal, state, local law, and organizational regulations, guidelines, and policies
  • Maintain a high bar for product quality, safety, and user experience
  • Work with direct reports to foster a collaborative environment and build ownership and empowerment; train and motivate employees to ensure high quality standards are met
  • Work with manufacturing, hardware, software, and design teams to drive higher quality releases on a predictable schedule
  • Performs other duties as assigned

201-500 employees

Shipment visibility platform
  • Medical, dental, & vision insurance
  • FSA & HSA
  • Equity
  • Employee Assistance Program
  • 401k