We’re Cruise, a self-driving service designed for the cities we love.
We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.
Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.
Job Description:
We are looking for a highly skilled DC Technician to ensure that our data center and server room infrastructure performs effectively and aligns with industry standards. In this role, your duties will include installing and upgrading system components, as well as providing outstanding network support! You will also be required to perform maintenance and repairs on servers, network equipment and asset management. Helping lead initiatives that up-level DC Operations program to a DCOS-5 optimized level will be a critical component of this role!
To ensure success, you should exhibit extensive experience in ensuring positive efficiency of infrastructure. Outstanding Data Center Technicians take proactive measures to prevent loss of data and damage to networks. Track record of leading technical projects as a directly responsible individual or critical supporting resource.
What you’ll be doing:
We perform preventative maintenance servers and network equipment. Supervise and respond to server and network issues. Running hardware diagnostics and replacing failing parts in a timely manner. Participate in infrastructure buildout projects. Upgrade internal system components, such as CPUs, memory, hard drives, and network cables. Detailing processes and keeping event logs. Own infrastructure asset audits and inventory management. Identify, document, and deliver data center operations, service level objectives, agreements and indicators. Perform other ad hoc, job-related duties as assigned.
What you must have:
Experience working in Data Center Operations for 5+ years
CompTIA Server Plus, CompTIA Network+, or CCNA certification or Equivalent work experience
In-depth knowledge of data center environments, servers, and infrastructure
Experience installing, monitoring, and maintaining data center equipment
Outstanding ability to work as part of a team, provide Data Center Operations support, and resolve errors
Ability to keep up with advancements in data center infrastructure and technologies
Proficiency in detailing work processes
Willingness to work off hours as needed to support maintenance and incidents.
Mentoring colleagues and maturing the program
Ability to communicate effectively with customers and internal staff and effectively work in team environment
We appreciate outstanding interpersonal skills
Able to participate in on-call rotation
Willingness to work off hours as needed to support maintenance and incidents
Data center technicians stand and crawl, duck, kneel, lift and move up to 40 pounds over short distances
Ability to climb ladders
Travel within Phoenix metro area as needed
Bonus points!
Experience in data center physical infrastructure design and build
Working knowledge of modern data center infrastructure management (DCIM)
Understanding of electrical and cooling systems with respect to data center environment
Prior experience with vendor management
Effective leadership skills to drive standardization and efficiency across the team
Willingness to travel to remote locations - up to 30%
RCDD Certification Preferred
The salary range for this position is $106,600 - $156,800. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.
Why Cruise?
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Our benefits are here to support the whole you:
- Competitive salary and benefits
- 401(k) Cruise matching program
- Medical / dental / vision, AD+D and Life
- Subsidized mental health benefits
- Flexible vacation and company paid holidays
- Healthy meals and snacks available for non-remote employees
- Paid parental, jury duty, bereavement, family care, and medical leave
- Fertility Benefits
- Dependent Care Flexible Spending Account
- Flexible Spending Account
- Pre-tax Commuter Benefit Plan for non-remote employees
- CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that’s best for you, whether it’s primarily in-person, primarily at home, or a combination of home and in-office time. - learn more about CruiseFlex here
- GM, Honda, Microsoft, T. Rowe Price, and Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
- We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it.
- You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. We offer a new kind of equity program called Recurring Liquidity Opportunity (RLO), which combines IPO-like liquidity with the stability of remaining private - learn more about RLO here
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We’re Safety Conscious
- We integrate #staysafe, our top priority at Cruise, into our everyday work. Through our Safety Management System, every Cruiser is asked to do their part by reporting any potential issues or hazards they observe and making continuous improvements. You’ll be able to contribute to safety at Cruise, no matter your job function or title.
Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, caste, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.
Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email [email protected].
We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.
Candidates applying for roles that operate and remotely operate the AV: Licensed to drive a motor vehicle in the U.S. for the three years immediately preceding your application, currently holding an active in-state regular driver’s license or equivalent, and no more than one point on driving record. A successful completion of a background check, drug screen and DMV Motor Vehicle Record check is also required.
Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.
