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Customer Development Account Executive DACH
Posted on 9/23/2022
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Hubspot
Leadership
Management
Sales
Salesforce
Requirements
  • Strong verbal and written communication skills in German and English
  • You have proven sales experience as an Account Manager, Key Account Manager, Sales Account Manager, Renewal Manager, Licensing Specialist or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders based on their pain and biz requirements at all levels of an organization, including executive and C-level
  • Must have the ability to lead and drive sales strategy and vision for a mission-critical suite of products delivered via a Software as a Service (SaaS) model
  • You have experience managing 50+ accounts, negotiating $100k+ deals, as well familiarity with channel partners (resellers), all while navigating internal stakeholder requirements
  • You understand the software development lifecycle or application security space and can articulate how these two areas benefit organizations into creating a more secure development process
  • You feel comfortable engaging in consultative discovery conversations to uncover account expansion opportunities, solidify current product investments, and negotiate multi-year subscription opportunities
  • Experience delivering client-focused solutions to customer needs that have a financial business impact
  • Must have a strong track record of expansion quota attainment & customer retention
  • Accurately forecast all deals monthly / quarterly to Manager and even executive leadership
  • Excellent listening, negotiation and presentation abilities
  • Solid experience with CRM software (e.g. Salesforce, HubSpot)
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Responsibilities
  • Own the post sales end-to-end customer relationship in assigned accounts
  • Responsible for expanding and renewing existing customers, including:
  • Understand the health and sentiment of the account
  • Goal Set, determine the goals for each customer
  • Devise a plan to expand, maintain or save an account
  • Coordinate and connect customers with necessary Snyk resources; manage Snyk resource usage i.e. Snyk Support or Product Team
  • Work with necessary resources and leverage a “save” playbook when your customers are prepared to drop a product or completely churn
  • Use creative licensing packages and incentives to keep the account ARR at even or above
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