Client Support Representative
Posted on 11/9/2023
INACTIVE
Luxury Presence

501-1,000 employees

Digital platform for real estate website creation and networking
Company Overview
Luxury Presence stands out as a leading platform in the real estate industry, offering comprehensive digital solutions from stunning website creation to robust Comparative Market Analysis (CMA) tools. Their unique focus on real estate professionals, as evidenced by their partnerships with top-tier agents, gives them a competitive edge in understanding and addressing industry-specific needs. The company's emphasis on a website as a personal business card demonstrates their commitment to personal branding and digital lead generation, positioning them as a valuable partner for real estate professionals seeking to grow their network and business.
Real Estate
B2B

Company Stage

Series B

Total Funding

$53.1M

Founded

2016

Headquarters

West Hollywood, California

Growth & Insights
Headcount

6 month growth

8%

1 year growth

10%

2 year growth

85%
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Salesforce
Requirements
  • 2-5+ years of experience working in Support or Client Success at a technology company
  • A deep sense of empathy for customers
  • The ability to be an out-of-the-box thinker and be resourceful
  • The drive to solve technical problems creatively and quickly
Responsibilities
  • Live chatting with clients to assist them in real time
  • Answering incoming calls to resolve client questions and returning voicemails
  • Emailing with clients and providing them with frequent updates
  • Reporting technical issues to the product team
  • Supporting and assisting your teammates
Desired Qualifications
  • Commanding software e.g. Salesforce
  • Building beautiful websites
  • Leading customers through software training
  • Communicating complicated technology to clients with expertise ranging from novice to advanced
  • Being a team player