Mental Health Technician (MHT) – Crisis Stabilization Unit

Position Summary
South County Mental Health Center, Inc. is seeking compassionate and reliable Mental Health Technicians (MHTs) to support patients in our Crisis Stabilization Unit during morning shifts, which may include weekends shifts. This role plays a vital part in maintaining a safe, structured, and therapeutic environment for individuals experiencing acute mental health crises. The MHT works under supervision while exercising sound judgment in monitoring patient behavior, assisting with daily activities, and responding to crisis situations. Success in this role requires strong observation skills, emotional resilience, and the ability to remain calm in high-stress environments.

About Us
South County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.

Minimum Qualifications

High school diploma or equivalent (required)
Experience in behavioral health, healthcare, or human services (preferred)
Knowledge of mental health conditions and crisis intervention techniques (preferred)
Ability to safely manage and de-escalate behavioral situations
Strong communication and interpersonal skills
Basic computer and documentation skills

Preferred Qualifications:

Associate or Bachelor’s degree in Behavioral Health or related field
Experience in acute care or crisis stabilization settings
CPR/BLS Certification

Duties and Responsibilities
Direct Patient Support

Monitor and observe patient behavior to ensure safety and well-being
Assist patients with activities of daily living (ADLs), including hygiene and meals
Provide one-to-one observation as assigned
Support a structured and therapeutic unit environment

Crisis Intervention & Safety

Intervene in behavioral crises using approved de-escalation techniques
Assist clinical staff during emergencies and code situations
Monitor patients under special precautions (e.g., suicide or close observation)
Follow all safety protocols, including restraint and seclusion procedures

Program Support

Assist with or co-facilitate group activities as directed
Encourage patient participation in treatment programming
Support daily unit routines and schedules

Documentation & Communication

Accurately document patient behaviors, activities, and incidents
Communicate observations and concerns to nursing and clinical staff
Complete required logs and reports in a timely manner

Unit Support

Maintain a clean, organized, and safe unit environment
Assist with admissions, discharges, and patient flow as needed
Support team operations and step in where needed during shifts

Core Competencies

Ability to stay calm and composed under pressure
Strong observation and situational awareness
Dependability and accountability
Effective communication and teamwork
Empathy and respect for diverse populations
Ability to follow direction and adhere to protocols
Professional boundaries and ethical conduct

Physical Demands

Frequent standing, walking, and active monitoring of patients
Ability to assist with patient mobility and physical interventions when required
Occasional lifting, bending, and reaching
Ability to respond quickly in emergency situations

Working Conditions

Acute care psychiatric environment (Crisis Stabilization Unit)
Exposure to high-stress and emotionally charged situations

Interaction with individuals experiencing severe mental health symptoms
Potential exposure to aggressive or unpredictable behavior
Requires adherence to strict safety and infection control protocols

Performance Standards
Performance will be evaluated based on:

Patient safety and adherence to protocols
Accuracy and timeliness of documentation
Responsiveness in crisis situations
Team collaboration and communication
Attendance, punctuality, and reliability
Ability to maintain a therapeutic environment

Schedule & Work Details
Full-Time Opportunities Available
Shifts: Mornings
Schedule may include:

Weekends (Saturday & Sunday required for some roles)

Location: In-person (Delray Beach, FL)

Benefits
(For eligible full-time employees)

Health, dental, and vision insurance
Paid time off
401(k) with employer match
Opportunity for growth in behavioral health careers

Additional Information
Background check required
Drug-free workplace
Equal Opportunity Employer (EOE)

Apply now.

Because of the work we do in the community, a full background check is required for all staff.

We are a drug free employer.

South County Mental Health Center, Inc is an EOE.