Company:

Mercer

Description:

We are seeking a talented individual to join our team at Mercer. This role will be based in Toronto, and it is a hybrid role with a requirement of working at least three days a week in the office.

As an experienced and committed professional, you will be an Executive Assistant to the President of Mercer Canada primarily and provide administrative support to the Toronto Office Leader. You will be part of a global workforce energized and united by a common purpose: making a difference in the moments that matter – for our clients, our communities, and our world.

We will count on you to:

• Provide an effective and responsive support service to the President, the Toronto Office Leader and key stakeholders
• Manage sensitive, highly confidential, and proprietary information with discretion and the utmost level of confidentiality at all times
• Manage complex calendars and schedule senior leader & executive level conference calls, video conference meetings, in-person, and on-site/off-site meetings with C-suite executives, and employees – this requires understanding the priorities and key stakeholders for the business and firm, and the ability to schedule across multiple time zones
• Arrange and coordinate complex and frequently changing domestic and international travel arrangements, logistics, and agendas including international visa and immigration matters
• Process, coordinate, and file completion of expense reports in a timely manner
• Answer, handle, and screen telephone calls from C-suite executives, stakeholders and employees
• Review executive level documents, ensuring all documents produced adhere to Mercer Canada identity, and document standards and templates
• Coordinate office-level events with guidance from Toronto Office Leader
• Organize and file information in a joint electronic filing system
• Identify and take a proactive approach to assigned tasks
• Resolve administrative problems by analyzing information, identifying, and communicating solutions and using sound judgment throughout
• Schedule and organize routine and non-routine activities such as department meetings, activities, and other events

What you need to have: 

• College degree/certificate
• 5+ years’ experience in an executive administrative capacity supporting senior or global leaders for a large corporate or consulting/professional services company
• Experience handling sensitive, highly confidential information with utmost discretion and have an ability to provide sound judgment at all times
• Strong interpersonal skills coupled with excellent verbal and written communication skills
• Must be able to juggle significant travel arrangements and take action to plan accordingly once preferences are known without direction
• Must be flexible with being online to address unexpected disruptions to travel and make alternative arrangements as needed (may on rare occasions include evening or weekends)
• Comfort and confidence in working with senior external and internal stakeholders
• Highly organized, adaptable to changing priorities, and able to add structure where needed
• Ability to juggle many tasks at once and follow up on outstanding items
• Proactive with self-directed decision-making for planning (setting up visitor passes, locations for meetings without direction, etc.)
• Ability to work seamlessly with administrative assistants and other stakeholders across Canada and globally
• Detail-oriented, high level of accuracy in work product, and meeting commitments
• Strong Outlook, Excel and PowerPoint skills and working knowledge of other applications of the Microsoft Office Suite

What makes you stand out?

• Project management experience

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [email protected] McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.