Full-Time

Senior Revenue Operations Manager

Confirmed live in the last 24 hours

EliseAI

EliseAI

201-500 employees

Conversational AI solutions for businesses

Enterprise Software
AI & Machine Learning
Real Estate
Healthcare

Compensation Overview

$150k - $175kAnnually

Mid, Senior

New York, NY, USA

Requires in-person presence at NYC headquarters 4-5 days a week.

Category
Customer Success Management
Sales & Account Management
Required Skills
Hubspot
Salesforce
Requirements
  • 4+ years of Sales Operations experience in a growing SaaS company.
  • Salesforce wizard - able to effectively manage a complex deployment with various customizations, integrations, and automations.
  • Understanding of how billing/financial systems integrate with Salesforce when quoting, contracting, and closing deals.
  • Experience working closely with Sales teams, including training new hires and effectively speaking to key processes and data.
  • Ability to work effectively in a fast-paced ecosystem.
  • Great at owning initiatives with little guidance.
  • Startup mindset on ownership and work product that strikes an effective balance between quality and sense of urgency.
  • Strong bias for action.
  • Strong system design knowledge.
  • Willingness to work in person at our NYC headquarters with the team 4-5 days/week.
Responsibilities
  • Develop and implement processes and process improvements for the Sales, Customer Success, and Marketing teams.
  • Perform day-to-day maintenance and administration of Salesforce, including maintaining custom objects, automations, user profiles, and other key functionality.
  • Build and maintain dashboards in Salesforce and work with key stakeholders to understand data needs.
  • Maintain important systems across our tech stack and ensure data integrity across multiple integrations (HubSpot, IronClad, Outreach, Sales Nav, ZoomInfo, Gong, etc.).
  • Support our growing Sales team by answering help requests and identify areas for improvement that benefit the Sales team and EliseAI as a whole.
  • Work cross-functionally with other departments such as Finance, Product, and Implementation to ensure alignment on company goals.

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and 24/7 inquiry handling, resulting in a significant portion of appointments being scheduled outside of regular hours. In healthcare, EliseAI acts as an AI assistant to manage patient communications and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to empower businesses by improving operational efficiency and customer satisfaction through automation.

Company Stage

Series D

Total Funding

$138M

Headquarters

New York City, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

44%

1 year growth

74%

2 year growth

127%
Simplify Jobs

Simplify's Take

What believers are saying

  • EliseAI's recent $35 million Series C funding round indicates strong investor confidence and provides substantial capital for further innovation and expansion.
  • The launch of their next-generation AI platform, which serves over 60% of the top 50 real estate operators, showcases their market leadership and potential for widespread adoption.
  • Their SaaS business model ensures a steady revenue stream, with advanced management tools offering clients valuable insights into their operations.

What critics are saying

  • The competitive landscape in conversational AI is intense, requiring continuous innovation to maintain a leading position.
  • Integration with third-party applications, while beneficial, can pose challenges in terms of compatibility and data security.

What makes EliseAI unique

  • EliseAI's platform integrates seamlessly with core systems like PMS and CRM, ensuring smooth data synchronization and efficient communication, unlike many competitors.
  • Their AI capabilities handle inquiries and requests 24/7, providing timely responses even after business hours, which is a significant advantage in both real estate and healthcare sectors.
  • EliseAI's platform supports multiple languages and various communication methods, making it highly versatile and accessible to a diverse user base.

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