Confirmed live in the last 24 hours

501-1,000 employees

Modern healthcare platform
Company Overview
Forward is on a mission is to create a world where everyone has access to the best medical care available
AI & Machine Learning

Company Stage

Series E

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Scottsdale, AZ, USA
Experience Level
Desired Skills
Customer Service
Medical, Clinical & Veterinary
Customer Success & Support
  • Impact-driven. You care about your impact upon the world. That means more building and less talking as you're working toward something that has a chance to change people's lives
  • Customer-obsessed. You are deeply empathetic, constantly putting yourself in the shoes of our members. You enjoy the customer service side of healthcare
  • A Problem Solver - You've solved ambiguous and analytically complex problems, and are always looking for a new challenge
  • Process-oriented - You have exceptional organizational skills and enjoy building scalable operational processes
  • Able to lift up to 50 pounds, bend body downward at the waist, kneel, and ascend/descend a ladder to access supplies and equipment
  • Bachelor's degree
  • Must possess a valid driver's license and clean driving record
  • Must have a working vehicle and self carried auto-insurance
  • Assist with the patient experience
  • Assist in building clinical policies and procedures
  • Perform back-of-house clinical diagnostics and other operational tasks onsite
  • Use clinical skills for specimen collection, point-of-care testing, clinical procedures
  • Support member experience onsite including coordinating care, helping members check-in, answering questions about our products and services, and giving tours of our site to prospective members
  • Support clinic operations, including helping to coordinate scheduling and appointment confirmations, managing onsite inventory, and working closely with operations teams to ensure the clinic is operating smoothly and efficiently
  • Physically facilitate, support, and perform warehouse and inventory logistics activities such as receiving, storing, packing, shipping, distributing, and restocking inventory
  • Work closely with purchasing and clinical staff
  • Maintain records, conduct cycle counts, and input data using our inventory management system
  • Assist with on-site deployments and coordination, including vendor walkthroughs, permitting, and site tours
  • Identify opportunities to improve current processes to optimize workflows and make operations more efficient
Desired Qualifications
  • Experience in medical/clinical environment preferred