Full-Time
Job Coach
Hope Services
Disability and mental health support services
No salary listed
Gilroy, CA, USA
In Person
On-site in Gilroy, CA; travel to multiple employer locations may be required.
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- High School diploma, G.E.D. or equivalent plus one year of related experience working with people with disabilities in a rehabilitation environment.
- Clear driving record and a valid Driver's License.
- Ability to understand and relate to individuals with disabilities, their families, the community and HOPE personnel.
- Flexibility in scheduling of work hours, location and type of assignments within the greater service region.
- Ability to observe, evaluate, document and communicate verbally and in writing.
- Ability to accept supervision and work cooperatively as a team member with all Employment Services staff as well as with the client and employers.
- Ability to teach good work habits and social skills to individuals with developmental disabilities in a variety of settings.
- Ability to utilize critical thinking skills in decision making situations, good organizational and record keeping skills, and good independent judgment.
- Basic computer knowledge.
- Ability to perform all duties associated with time study development
- Knowledge and commitment to the principles and concepts of normalization.
- Ability to be flexible with scheduling and prioritization of tasks.
- Ability to transport self and clients to multiple employer locations as needed.
- Provides needed supports to assure client success in employment placements. Evaluation, training, goal setting and follow-up services for successful job retention.
- Acts as a liaison with the employer, providing training and supports, consultation on employment related issues for success of long term employment.
- Acts as a program monitor to assigned clients, provides advocacy and referrals as needed. Assists clients with accommodations and ADA related issues.
- Complies with employer policies and procedures while assigned to their locations.
- Represents the Agency in the community. Maintains a professional relationship with family members, employers, and funding sources.
- Completes all required reports and documentation, maintains complete and accurate case files, conducts annual and semi-annual meetings, prepares individualized service plans.
- Assures compliance with Agency and departmental safety and confidentiality standards.
- Works independently in the community, develops and implements instructional plans, social skill training and provides interventions as needed.
- Works in a variety of settings and assignments as needed to accommodate changing needs and or requests by contracting employers, including hours of work and location.
- Performs task analysis and time studies for wage evaluations as required by DOL.
- Acts as a mandated abuse reporter.
- May perform other duties as assigned to assure the efficiency of the program.
Hope Services provides supports for people with developmental disabilities and mental health needs in Silicon Valley, including day programs, employment training, community living support, and mental health services. Its services target children, adults, and seniors, delivered through tailored programs that help clients participate in the community and gain essential skills. Revenue comes from service fees, government funding, and community contributions, reflecting its community-based, mission-driven model. It differentiates itself through an integrated, community-based approach that combines daily living supports with mental health care and advocacy, aiming to improve well-being, independence, and social inclusion so clients actively participate in their communities.
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Simplify's Take
What believers are saying
- Hope Services won Best Nonprofit in Silicon Valley again in 2026.
- June 20, 2026 NBC Bay Area, KTVU, and ABC7 covered its Crystal Ball Dance.
- July 24, 2026 bocce courts expanded Gilroy community programming and participant engagement.
What critics are saying
- NBC reported 50 participant jobs and placements lost in the last year.
- Hope warned 11% of funding, or $6.45 million, risks DDS cuts.
- If DDS and Medicaid cuts persist, Hope Services' core service model breaks.
What makes Hope Services unique
- Founded 1952, Hope Services runs 21 sites across nine Bay Area counties.
- Its programs span employment, community living, mental health, early intervention, and day services.
- The SPARTANS OCLS partnership with San Jose State prepares neurodiverse students for jobs.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Tuition Reimbursement
Company News
Hope Services celebrates grand opening of inclusive bocce ball courts in Gilroy. July 28, 2026 Hope Services marked a significant milestone this month with the grand opening of its new inclusive bocce ball courts in Gilroy, a project years in the making, and one built with a simple but powerful goal: to create a space where everyone, regardless of ability, has a place to belong. None of this would have been possible without the generosity and partnership of Hope Services' sponsors, Gachina Landscape Management and the Parent Family. Gachina Landscape Management went above and beyond, donating the landscaping for the entire project, a contribution that helped bring the vision to life. Hope Services also extended heartfelt thanks to its donors, volunteers, families, and staff, whose continued dedication drives the organization's mission forward every day. Participants, families, staff, donors, and community partners gathered for the celebration, which was about far more than cutting a ribbon. As Sara Grignon, Central District Director shared during the event, the day represented a broader commitment: creating opportunities, building community, and ensuring that everyone has a place to connect, compete, and have fun. "Inclusion isn't just a value we talk about. It's something we intentionally create," said a Hope Services representative during the ceremony. The new bocce ball courts stand as a tangible example of that philosophy: a space where people with and without disabilities can come together, enjoy friendly competition, build new skills, and create lasting memories. Why bocce ball? Sports have a unique power to bring people together, teaching teamwork, perseverance, encouragement, and joy. Bocce, in particular, stands out for its accessibility. Whether someone is a seasoned player or picking up a bocce ball for the very first time, the game offers a level playing field where everyone has the opportunity to participate and feel like they belong. Built with purpose. For the individuals in Hope Services' programs, these courts were designed with a clear purpose in mind. Organizers hope the space becomes one where participants build confidence, develop friendships, and celebrate victories, both big and small. "You remind us every day why inclusion matters," Hope Services shared with program participants during the event. A symbolic close. The celebration concluded with a particularly meaningful moment: a butterfly release led by Michael Gachina of Gachina Landscape Management. The release served as a symbolic celebration of transformation and hope, values that sit at the very core of Hope Services' mission. What's next. While the grand opening marks a major achievement, Hope Services' work on the courts isn't finished. The organization is currently raising $30,000 to fund two additional improvements that will make the space fully accessible and functional for participants: * An accessible walking path, ensuring every participant can safely and independently reach the courts * Shade sails, providing relief from the sun so participants can enjoy the courts comfortably, even on the hottest days Community members interested in supporting this next phase of the project are encouraged to reach out to donate via hopeservices.org/bocce. The new bocce ball courts represent more than a recreational upgrade. They're a reflection of what's possible when a community comes together around a shared belief that everyone deserves a place to belong.
Advancing opportunities for neurodiverse students: Hope and San Jose State University at TASH Conference. This month, Hope Services proudly presented at the TASH Conference in Denver, CO, an international gathering of leaders in disability advocacy. Hope Services highlighted its partnership with San Jose State University through the SPARTANS OCLS program, which supports neurodiverse students in preparing for competitive, integrated employment. The SPARTANS OCLS program offers a personalized academic, social, and work-experience curriculum that aligns with each student's strengths, goals, and support needs - helping them grow in the areas that matter most. Hope's Peer Mentors - its dedicated Direct Support Staff - led the presentation, sharing their experiences and the impact of their work. Panelists included Alex, Catherine, Anna, Nhi, Katherine, and Prabhav, a Hope client and program participant who represented students on the panel. members of the Hope Services team. Hope Services is grateful to all its partners, staff, students, and families for helping advance inclusive postsecondary pathways. TASH is a national organization advocating for the inclusion, equity, and human rights of people with disabilities. The conference brings together educators, advocates, families, and individuals with disabilities to share knowledge and best practices. Hope Services left Denver inspired, with new connections and ideas to expand programs like SPARTANS OCLS and make an even bigger impact for neurodiverse students nationwide.