Program Manager
Architecture & Interior Design
Posted on 9/13/2023
Ware Malcomb

501-1,000 employees

Full-service design firm for diverse global clients
Company Overview
Ware Malcomb, a globally recognized design firm, offers a comprehensive suite of services including architecture, planning, interior design, civil engineering, branding, and building measurement. The firm's competitive edge lies in its diverse project portfolio, spanning commercial, corporate, industrial, science & technology, healthcare, retail, auto, public/institutional facilities, and renovation projects. With a culture of excellence, Ware Malcomb has earned industry recognition, including ranking among the top 15 architecture/engineering firms in Engineering News-Record’s Top 500 Design Firms and the top 25 interior design firms in Interior Design magazine’s Top 100 Giants.
Industrial & Manufacturing
Real Estate

Company Stage


Total Funding





Irvine, California

Growth & Insights

6 month growth


1 year growth


2 year growth

New York, NY, USA
Experience Level
Desired Skills
Customer Service
Customer Success & Support
  • 10+ years of experience working on architecture or interior design projects and/or programs
  • Experience with financial planning and program strategy
  • Able to manage complexity, analyze information, and implement company vision
  • Highly analytical and organized
  • Excellent teambuilder
  • Strong skills in conflict resolution
  • Creative problem solver
  • Promote process improvement
  • Proficient in staffing, planning and people management
  • Overall responsibility for the operations of your group
  • Oversee/direct program management team to ensure the following are being met
  • Accomplish strategic objectives by overseeing multiple accounts
  • Enhance project coordination and managing project interdependencies
  • Oversight of production, productivity, quality, and customer-service standards by completing audits, identifying trends, determining system improvements, and implementing change
  • Direct engagement & coordination with various account manager's to monitor account status and opportunities for improvement
  • Create and execute firmwide program goals through
  • Account proposal standardization
  • Account fee standardization
  • Account resource allocation and redirection
  • Account scope standardization
  • Account Q.C. oversight
  • Account errors and omissions dispute resolution
  • Assist account managers with day to day operations and information dissemination
  • Build a team of individual account program managers to assist each Ware Malcomb account manager throughout Ware Malcomb
  • Meet financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
  • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
  • Encourages cross-project/account resource management
  • Achieves operational objectives by contributing information and recommendations to strategic plans and reviews and preparing and completing action plans
  • Aligning or realigning deliverables with program outcomes
  • Manage risks and dependencies
  • Escalate and track impediments
  • Manage performance and profitability