Full-Time

Account Manager

Posted on 9/16/2024

Weight & Biases

Weight & Biases

201-500 employees

AI platform for model development and management

Enterprise Software
AI & Machine Learning

Compensation Overview

$77k - $105kAnnually

Mid

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Development Operations (DevOps)
Requirements
  • Relevant experience in a similar role at a AI/ML, DevOps or Data product company.
  • Deep experience interacting or selling to ML Engineers or developers is required.
  • 3+ years of experience total in sales (SDR, AM)
  • Proven success with renewing and growing customer base.
  • Entrepreneurial mentality - self-starter with a strong desire to build processes.
  • Interest in working at a hyper-growth startup in a quickly innovating space.
  • Strong negotiation and closing skills.
Responsibilities
  • Proactively manage the renewal process for assigned customer accounts.
  • Collaborate with sales, customer success, and other relevant teams to identify renewal risks and opportunities.
  • Negotiate renewal terms and pricing to maximize contract value while maintaining strong customer relationships.
  • Build and maintain strong relationships with key stakeholders within customer organizations.
  • Understand customer needs, usage patterns, and business objectives to drive successful renewals.
  • Address customer inquiries and concerns in a timely and professional manner.
  • Maintain accurate records of renewal activities and forecast renewal revenue.
  • Provide regular reports and updates on renewal performance and trends.
  • Identify opportunities to streamline and optimize the renewal process.
  • Work with cross-functional teams to implement process improvements and best practices.
  • Identify upsell and cross-sell opportunities during the renewal process.
  • Collaborate with sales teams to pursue additional revenue opportunities within existing accounts.

Weights & Biases provides a platform designed to help AI developers create more efficient machine learning models quickly. The platform includes tools for tracking experiments, managing workflows, evaluating model performance, and reproducing models, as well as features for version control and dataset iteration. This allows AI teams to conduct more experiments and improve their productivity. Weights & Biases operates on a software-as-a-service model, where clients pay a subscription fee to access its features, ensuring a steady revenue stream. The company stands out in the growing AI and machine learning market by offering a comprehensive solution that simplifies the development process for leading ML teams.

Company Stage

Late Stage VC

Total Funding

$243.2M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

↑ 6%

1 year growth

↑ 6%

2 year growth

↑ 19%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI model management boosts W&B's market potential.
  • Partnerships with NVIDIA and Google Cloud enhance W&B's credibility and reach.
  • Participation in NAIRR opens opportunities in the public sector.

What critics are saying

  • Competition from Anthropic's Claude threatens W&B's market share.
  • Cohere's fine-tuning service may attract enterprise customers away from W&B.
  • NAIRR pilot program may face challenges impacting W&B's reputation.

What makes Weight & Biases unique

  • W&B offers comprehensive AI model tracking and visualization tools.
  • The platform supports seamless integration with NVIDIA and Google Cloud technologies.
  • W&B's SaaS model ensures recurring revenue through long-term client subscriptions.

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Benefits

🏝️ Unlimited vacation time

🩺 100% Medical, Dental, and Vision for employees and Family Coverage

🏠 Remote first culture with in-office flexibility in San Francisco

πŸ’΅ $1000 home office budget with new high-powered laptop

πŸ₯‡ Truly competitive salary and equity

🚼 12 weeks of Parental leave

πŸ“ˆ 401(k)

INACTIVE