Full-Time

Account Manager

Updated on 11/28/2024

Weight & Biases

Weight & Biases

201-500 employees

AI platform for model development and management

Enterprise Software
AI & Machine Learning

Compensation Overview

$77k - $105kAnnually

Mid

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Development Operations (DevOps)
Requirements
  • Relevant experience in a similar role at a AI/ML, DevOps or Data product company.
  • Deep experience interacting or selling to ML Engineers or developers is required.
  • 3+ years of experience total in sales (SDR, AM)
  • Proven success with renewing and growing customer base.
  • Entrepreneurial mentality - self-starter with a strong desire to build processes.
  • Interest in working at a hyper-growth startup in a quickly innovating space.
  • Strong negotiation and closing skills.
Responsibilities
  • Proactively manage the renewal process for assigned customer accounts.
  • Collaborate with sales, customer success, and other relevant teams to identify renewal risks and opportunities.
  • Negotiate renewal terms and pricing to maximize contract value while maintaining strong customer relationships.
  • Build and maintain strong relationships with key stakeholders within customer organizations.
  • Understand customer needs, usage patterns, and business objectives to drive successful renewals.
  • Address customer inquiries and concerns in a timely and professional manner.
  • Maintain accurate records of renewal activities and forecast renewal revenue.
  • Provide regular reports and updates on renewal performance and trends.
  • Identify opportunities to streamline and optimize the renewal process.
  • Work with cross-functional teams to implement process improvements and best practices.
  • Identify upsell and cross-sell opportunities during the renewal process.
  • Collaborate with sales teams to pursue additional revenue opportunities within existing accounts.

Weights & Biases provides a platform designed to help AI developers create more efficient models quickly. The platform includes tools for tracking experiments, managing machine learning workflows, evaluating model performance, and reproducing models. It also supports version control and allows for iterative work on datasets. This enables AI teams to conduct more experiments than they could without the platform, significantly boosting their productivity. Weights & Biases operates on a software-as-a-service model, where clients pay a subscription fee to access its features, ensuring a steady revenue stream. The company stands out in the growing AI and machine learning market by offering a comprehensive suite of tools that simplify and accelerate the development process for AI and ML teams.

Company Stage

N/A

Total Funding

$243.2M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

4%

1 year growth

8%

2 year growth

18%
Simplify Jobs

Simplify's Take

What believers are saying

  • Winning the Google Cloud Technology Partner of the Year Award for Generative AI underscores W&B's industry leadership and potential for continued growth.
  • Partnerships with industry giants like NVIDIA and participation in initiatives like the NAIRR pilot program highlight W&B's influence and commitment to advancing AI research and applications.
  • The platform's ability to support scalable and customizable AI applications makes it highly attractive to enterprises looking to deploy domain-specific AI solutions.

What critics are saying

  • The rapidly evolving AI and ML landscape requires W&B to continuously innovate to stay ahead of competitors.
  • Dependence on partnerships with major tech companies like NVIDIA and Google Cloud could pose risks if these relationships were to change or end.

What makes Weight & Biases unique

  • Weights & Biases offers a comprehensive suite of tools for AI and ML developers, including experiment tracking, workflow management, and model performance evaluation, which sets it apart from competitors who may focus on narrower aspects of the development process.
  • The platform's integration with leading technologies like NVIDIA NIM and Google Cloud enhances its appeal by providing seamless access to high-performance computing resources and advanced AI capabilities.
  • W&B's SaaS model ensures recurring revenue and long-term client engagement, unlike one-time purchase models that may not foster ongoing customer relationships.

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Benefits

🏝️ Unlimited vacation time

🩺 100% Medical, Dental, and Vision for employees and Family Coverage

🏠 Remote first culture with in-office flexibility in San Francisco

💵 $1000 home office budget with new high-powered laptop

🥇 Truly competitive salary and equity

🚼 12 weeks of Parental leave

📈 401(k)