Coordinator

JOB SUMMARY

You will play a pivotal role in our newly restructured and growing Royalties team. Leveraging your strong problem-solving and numerical skills, you'll be responsible for managing "unhappy-path" royalty scenarios to ensure our clients are paid accurately and promptly. In addition, you will help maintain Kobalt’s reputation for best-in-class service by administering bespoke contractual obligations and contributing to the continuous improvement of our royalty processes.

Success in this role requires excellent organisational and prioritisation abilities, alongside a proven capacity to quickly adapt to new and exciting challenges. Working within a close-knit team, you’ll also provide analytical reporting to various stakeholders across the business.

Reporting to the Assistant Manager, your day-to-day responsibilities will include owning the reprocessing of royalties, handling reversal-corrections, and supporting the automation of statement generation and delivery.

MAIN RESPONSIBILITIES:

• Collaborate closely with the Copyright, Accounts, Client Services, Synch, and Tech teams—under the guidance of the Assistant Manager—to ensure accurate and timely royalty statement delivery to our publishing clients.
• Take full ownership of the "unhappy-path" royalty process, including reprocessing and handling reversal/correction entries.
• Maintain and document best practices to support internal knowledge sharing and empower colleagues to resolve issues and respond to client queries effectively.
• Manage and deliver multiple regular reports, ensuring key stakeholders have access to accurate and up-to-date information.
• Administer and log all non-standard contractual obligations due at the time of statement delivery, ensuring they are implemented correctly.
• Support the team with additional tasks and responsibilities as needed.

Preferred Criteria:

• Strong numeracy, analytical skills, and exceptional attention to detail and accuracy
• Proficient in Excel, with confidence working with large datasets, formulas, and pivot tables
• Excellent verbal and written communication skills, with experience engaging a wide range of stakeholders across varying levels of seniority and expertise
• Proven track record of outstanding organisation and prioritisation, especially when working under pressure and to tight deadlines
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple projects at once
• A naturally curious mindset with a demonstrated ability to quickly grasp and apply new concepts

Desirable Criteria:

• Experience working within Music is preferable but not essential. You are curious to learn about publishing and royalty revenue streams
• Knowledge or interest in learning SQL
• Can-do attitude and ambitious
• Innovative solution-driven mindset with a keen desire to create, improve, and automate
• High level of attention to detail.

Key Performance Indicators:

• Within 3 months have a working understanding of Kobalt’s royalty and statement generation processes
• Within 6 months be autonomously running sections of the unhappy process and be owning statement deliverables.
• Within a year have the knowledge and confidence to handle (or escalate) any reprocessing or reversal/correction. Have enough knowledge of statementing processes to suggest changes

WHY CHOOSE US?

At Kobalt we’ve prioritised creators since we first started in 2000. Our music services and the technology we’ve built helps make the industry more fair and rewarding for artists. We’re trusted by some of the world’s biggest names like Phoebe Bridgers, Nick Cave, Wolf Alice and Sam Fender and songwriters such as Simon Aldred (Rag N Bone Man, Liam Gallagher, Celeste) and Clarence Coffee Jr. (Dua Lipa, Lizzo, The Snuts).

We thrive on creativity and are committed to championing diversity. We’re dedicated to inclusiveness and provide all the resources and benefits you need to grow your career and reach your potential. We offer competitive compensation packages, professional development opportunities, and an entrepreneurial culture that makes working here not just fun, but also rewarding.

IMPORTANT NOTICE

Applicants must be eligible to work in the United Kingdom. A full DBS check will be conducted on acceptance of offer.

Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law.