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Brown University Health

Remote behavioral health care platform analytics

Case Worker Outreach

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-time$19.97 - $32.96

About the Job

Requirements

  • An associate’s degree is required.
  • A valid driver’s license and use of a car during normal working hours, or other means of transportation to complete major job functions, are required.
  • Automobile liability insurance coverage for the vehicle used is required in accordance with state regulations.

Responsibilities

  • Provide case management, rehabilitation, crisis interventions, and outreach to adults with serious long-term mental illness in home, office, and community settings.
  • Conduct substance abuse treatment in accordance with the 12 core functions of substance abuse counseling as defined by the ICRC.
  • Provide clinical interventions including resource linking, resource modification and development, skill teaching, and programming to consumers on the Mobile Treatment Team caseload.
  • Help consumers access financial benefits, medical and dental care, employment, affordable housing, social support, social and leisure activities, and apply activities of daily living skills in real-life environments.
  • Conduct comprehensive clinical assessments and develop interventions for substance abuse, sexual abuse, symptom management, and family support and education.
  • Assess suicidal and homicidal behavior.
  • Coordinate emergency psychiatric services promptly, documenting interventions, alternatives considered, and responses from clients, families, and supporting agencies.
  • Provide, coordinate, and monitor treatment services for assigned cases, including at least 22 hours of direct face-to-face client services.
  • Document progress notes according to established procedures and the Individual Treatment Plan.
  • Coordinate and deliver care prescribed in treatment plans through documented contact and assigned activities with clients, families, Gateway staff, consultants, schools, and other human-service and medical organizations.
  • Complete assessment assignments within required timeframes and participate in treatment planning meetings with staff and other designated participants.
  • Use assessment information, diagnostic results, and staff participation to develop treatment plans.
  • Provide psychoeducational services to clients and their families or significant others, including information on mental illness, alcohol and substance abuse, effective parenting, and behavior management.
  • Deliver scheduled therapeutic, counseling, and case-management services punctually and respond to client issues and behaviors.
  • Follow each client’s Individual Treatment Plan, modifying treatment planning to address client needs and changes in circumstances.
  • Document treatment implementation and related issues with the client when possible in progress notes or treatment-plan review documents.
  • Assist with discharge planning.
  • Maintain medical records in accordance with Gateway policies and procedures and Mobile Treatment Team Medicaid guidelines, including updating client records, reviewing outside correspondence, and following confidentiality and client-rights procedures.
  • Attend scheduled community, agency, inter-agency, daily staff organizational, treatment-planning review, and weekly general staff meetings; participate in designated agency committees and assignments.
  • Arrange services with other agencies for identified clients as specified in treatment plans.
  • Continuously assess clients’ mental-illness symptoms and responses to treatment.
  • Provide ongoing assessment, problem solving, side-by-side services, skill training, supervision of assigned activities, encouragement, and environmental adaptations to help clients with activities of daily living.
  • Help clients find and maintain safe, affordable housing, including apartment hunting, finding roommates, landlord negotiations, cleaning, decorating, and obtaining necessities such as utilities, furniture, and linens.
  • Teach money-management skills such as budgeting and bill paying, and help clients access financial services such as professional financial counseling and emergency loan sources.
  • Help clients access reliable transportation, including obtaining a driver’s license and car, arranging taxis, accessing bus lines, and finding rides.
  • Support clients in establishing and effectively using primary-care doctors, dentists, and other providers.
  • Plan, structure, and prompt social and leisure activities on evenings, weekends, and holidays.
  • Prepare for supervision by completing assigned tasks and formulating questions.
  • Monitor medication to ensure clients understand prescribed dosage, monitor side effects, and take medication as prescribed.
  • Perform other duties and responsibilities as assigned or needed.

Desired Qualifications

  • A bachelor’s degree is preferred.
  • Two years of experience in human services is preferred.
  • Experience working with individuals with substance abuse, sexual abuse, and/or involvement with the criminal justice system is preferred.

About the Company

Brown University Health

Remote behavioral health care platform analytics

Memoir Health built a behavioral healthcare platform for home-based care, helping healthcare organizations manage patients remotely. The platform includes remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and guides proactive care. It stands out by automating care journeys and delivering integrated, outcomes-focused care within managed care networks, reducing administrative work for clinicians. Its goal is to make care more proactive, accessible, and coordinated from home, aiming to improve patient outcomes while lowering costs; Memoir Health was acquired by Lumeo Health in 2020.

Company size
1-10
Company stage
Seed
Total funding
$7.5M
Headquarters
New York City, New York
Founded
2018

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