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Full-Time

Director – Hardware Operations

Confirmed live in the last 24 hours

Atomic

Atomic

501-1,000 employees

Venture studio partnering to launch companies

Financial Services
Venture Capital

Compensation Overview

$100k - $125kAnnually

Senior

Remote in USA

Category
Hardware Engineering
Hardware Validation & Testing
System Hardware Engineering
Required Skills
Management
Requirements
  • A minimum of 5 years’ experience managing enterprise grade WiFi network operations
  • Bachelor's degree in computer science or equivalent experience
  • Advanced IT networking certification
  • Experience with industry leading WiFi network equipment: Cisco Meraki, Aruba, Ruckus, OpenMesh, etc.
  • Excellent oral and written communication skills for technical and non-technical audiences
  • Must possess interpersonal, analytical, organizational skills and great attention to detail in planning and documentation
  • Must be able to prioritize tasks and work well under pressure, self-motivated and service-focused
  • Ability to travel 10% or more of the time
Responsibilities
  • Establish strategic direction and goals for hardware operations, including growth management, cost, quality, delivery, and fulfillment
  • Inventory Management: Forecast demand and manage inventory costs and availability
  • Own relationships with distribution and manufacturer partners to maintain supply chain (Shipmonk, OpenMesh, Meraki, Boomtown, UPS, Fedex)
  • Ensure and optimize timely, cost effective delivery of hardware to customer
  • Manage logistics lifecycle of hardware (Purchasing, Fulfillment, Shipment, Return, Reverse Logistics, etc.)
  • Manage network infrastructure lifecycle including commissioning, firmware, hardware upgrades and decommissioning
  • Architect wireless technical solutions to meet the customers’ business requirements
  • Project management of enterprise network and hardware integration design and implementation
  • Manage Professional Services vendor and process (installs, site surveys, integrations, etc)
  • Manage technical onboarding program, support, and experience
  • Ensure network and hardware customer service level agreements are met
  • Develop and lead technical enablement training and onboarding program (e.g. help center articles)
  • Identify, recommend and implement changes to improve productivity and reduce cost related to functional areas
  • Maintain network and hardware operations documentation, including configuration data, change requests, installation procedures, diagrams, and test plans
  • Support Sales and Customer Success teams in pre/post sales lifecycle
  • You will support the work of our engineering teams in monitoring and troubleshooting network operations.

At Atomic, fostering a collaborative and supportive work environment is fundamental. This venture studio not only pairs entrepreneurs with seasoned teams to turn innovative ideas into successful ventures but also ensures a culture of mutual growth and learning. The strategic integration of resources and expertise makes Atomic a standout for those looking to impact the industry and advance in their careers.

Company Stage

N/A

Total Funding

$260M

Headquarters

Miami, Florida

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Atomic's recent $320 million fundraise, its largest to date, indicates strong investor confidence and ample resources for new ventures.
  • The firm's unique approach to startup creation offers employees the opportunity to work on diverse and innovative projects from the ground up.
  • With over $750 million in assets under management, Atomic has significant financial stability and growth potential.

What critics are saying

  • The success of Atomic's model heavily relies on the ability to consistently generate viable startup ideas, which can be unpredictable.
  • Building companies in-house may lead to resource constraints and potential overextension.

What makes Atomic unique

  • Atomic operates as a venture studio, co-creating startups from a list of hundreds of ideas, unlike traditional VCs that primarily invest in existing companies.
  • The firm provides initial funding from its own capital, ensuring immediate financial support for its co-created startups.
  • Atomic's model of sourcing co-founders and building companies in-house allows for greater control and alignment with its vision.