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Analytics Manager, Crm (Data Science)
Posted on 4/19/2022
INACTIVE
Locations
Remote • Everett, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Data Science
Business Analytics
Leadership
R
Snowflake
SQL
Tableau
Python
Excel/Numbers/Sheets
Requirements
  • Ideally, you have 5-7 years of business analytics or data science experience, preferably at a sportsbook or gaming provider
  • Experience leading a team of junior analysts and being responsible for managing, mentoring, and helping to grow their careers
  • Ability to take complicated problems and build simple frameworks
  • Comfortable presenting complicated data views to cross-functional audiences and senior leadership
  • Expertise in SQL/Snowflake and Microsoft Excel
  • Expertise with R, Python, or statistical programming languages
  • Proficiency in Tableau or similar data visualization tools
  • Knowledge of statistics and hypotheses testing
  • Model building experience
  • Bachelor's degree or equivalent in Mathematics, Statistics, Computer Science, Business Analytics, or another relevant discipline
Responsibilities
  • Lead a small team of CRM analysts responsible for monitoring business and customer performance for our various product verticals. Example areas include CRM campaign performance, new vertical and state launch planning, high-value customer analysis, state and sports trends, and competitive analysis
  • Design and execute against a testing agenda to bring CRM at DraftKings into a more targeted and automated state
  • Work closely with our CRM operations teams to identify areas of opportunity, align on key performance indicators, and measure performance
  • Build and maintain a reporting suite to support critical initiatives
  • Create high-quality presentations to communicate with key stakeholders across the business effectively
  • Work cross-functionally across operations, promotions, product, and VIP to analyze customer behavior
DraftKings

501-1,000 employees

Sports betting platform
Company Overview
DraftKings provides online daily and weekly fantasy sports contests for cash prizes in major sports.