Application Administrator 3

Overview

JOB TITLE: E-Discovery Application Administrator III

AGENCY SUPPORTED: U.S. Department of Justice (DOJ) – MEGA 6 Automated Litigation Support

POSITION TYPE: Full-Time, Contingent Upon Award

LOCATION: Remote

CLEARANCE: Public Trust – Candidates do not need to be cleared at the time of application but must be able to obtain and maintain a Public Trust clearance prior to starting.

BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks’ Paid Time Off

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers an outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

We are seeking an experienced E-Discovery Application Administrator III to support ITC Federal’s work for the U.S. Department of Justice (DOJ) under the anticipated MEGA 6 automated litigation support (ALS) program. This is a fully remote position supporting DOJ’s complex litigation mission.

Important: This opening is being established in connection with the MEGA 6 contract vehicle award itself. ITC Federal must still be awarded individual task orders under the vehicle before employees can be onboarded. Accordingly, this position is full-time and contingent upon both contract award and the award of the applicable task order.

POSITION OVERVIEW:

Responsible for the operation and maintenance of IT systems set up by the Government to provide automated litigation support IT resources to specific cases.

PROGRAM CONTEXT:

This position supports the U.S. Department of Justice (DOJ) under the anticipated MEGA 6 procurement. MEGA 6 is expected to continue DOJ’s multiple-award contract vehicle for automated litigation support (ALS) services, following the structure of the MEGA 5 contract. These contracts are designed to provide DOJ offices, boards, divisions, and other federal agencies with information technology, professional services, and litigation support tools to manage complex legal proceedings efficiently.

Responsibilities

RESPONSIBILITIES:

• For large scale systems, the System Administrator (I or II) may assist and back up the Senior System Administrator.
• For more moderately sized systems, may be responsible for the entire installation.
• Responsible for keeping the systems and services up and running; monitoring, analyzing and optimizing server and system performance, including making recommendations for improving performance; performing scheduled system backups; assigning user IDs and passwords; allocating and tracking disk space; providing consulting support and advice to, and coordinating with, IT users responsible for specific applications/databases on the servers; identifying and ordering needed supplies, hardware, software and accessories; and performing hardware and software upgrades.
• Implements and enforces system, facility, and data security measures, including resources and procedures for patch management, security reporting, and disaster recovery.
• Administers not only hardware and operating system software, but also database and other applications software.
• Coordinates with the COR and DOJ technical staff on all these issues, and coordinates as well as with the DOJ office automation network administration staff on issues having to do with DOJ office automation networks.
• Reports on progress.
• Develops tools for system-wide use in developing applications; prepares system documentation.
• May have some supervisory responsibilities.

Qualifications

REQUIRED:

• Ability to obtain and maintain a U.S. Government Public Trust clearance prior to start (candidates are not required to be cleared at the time of application).
• Authorized to work in the United States.
• Ability to work effectively in a fully remote environment.
• At least three years hands-on, directly applicable experience actually doing the work of implementing the kinds of systems being set up - e.g., UNIX, Windows,etc. - will generally be expected.
• It is essential that the individual actually have done the work of designing, obtaining equipment and software, installing, integrating, testing, etc., in the environment required.
• Must have a good understanding of the specific applications and application software, e.g., Oracle, Relativity, web hosting, etc. CNE certification highly desirable.
• At least one year of experience setting up large scale database management applications, using the applicable database management software.
• MS Windows experience required.
• Experience in storage technology planning, performance capacity planning and modeling, applications planning, human factors issues, distributed processing, business process analysis.
• Requires at least six months experience on the job at the specific installation being administered.
• Requires in-depth knowledge of the Government's IT environments, including office automation networks and PC and server based databases and applications.
• Requires in-depth knowledge of the Government's security requirements (i.e. NIST, E-Gov, FIPS, FISMA, and DOJ regulations).
• Excellent written and oral communication skills required.

PREFERRED QUALIFICATIONS:

• Litigation support experience helpful.
• Proven management skills preferred.
• Undergraduate degree preferred; preferably in the computer science or management information/technology disciplines.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• This is a fully remote position; work is performed from a home office.
• Must be located in or near the Washington, DC area and available for short-notice on-site meetings.
• Work is primarily sedentary, performed while using a computer for extended periods of time.

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.