Senior Deal Desk Analyst

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Senior Deal Desk Analyst plays a pivotal role in driving revenue growth, managing risk, and facilitating cross-functional collaboration at Rithum. This role will be part of the Revenue Operations Team, reporting to the Global Sales Process Manager. They will be responsible for driving strategic pricing and deal structuring initiatives, ensuring alignment with corporate objectives, and maximizing profitability. The Senior Deal Desk Analyst will support sales teams and leadership to execute complex deals efficiently and effectively.

Responsibilities

• Primary point of contact for deal related matters related to structure, pricing, and special terms during complex deal negotiations.
• Manages and monitors the quote queue in a timely manner for any deals that meet the criteria requiring Deal Desk review.
• Reviews deal structure in accordance with company policy.
• Manages executive review summaries in a concise manner so that decision makers can make quick and informed decisions.
• Leads weekly Deal Review calls, and prepares agenda and materials required for the call.
• Collaborates cross-functionally to ensure all deal management processes are efficient, aligned, and following best practices globally.
• Manages and maintains all Deal Desk reporting, metrics, and trend analysis.
• Supports booking process throughout the month to ensure accuracy and bookings policy alignment.
• Supports process improvements to the Deal Desk and quoting processes.
• Creates collaborative relationships with finance and other departments creating cross-functional alignment.
• Supports management of enablement content for all Deal Desk related materials and communication on new or changing processes.

Qualifications 

Minimum Qualifications  

• 5+ years’ experience at SaaS company in Revenue/Finance/Sales Operations
• Must have at least 1 full year of experience in Salesforce and CPQ (Configure Price Quote)
• Must have experience working directly with Sales Leadership
• Highly effective at verbal and written communication

Preferred Qualifications 

• MBA preferred
• At least 1 year of experience in Deal Desk Support

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, and Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture and supplies
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We’re committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we’re here to ensure a seamless experience as you explore opportunities with our team.