Team Leader

Job Description

This role leads a team of engineers and product team members supporting the Market Solutions Large Group and Portfolio product teams in defining and delivering health insurance products. The team ensures accurate product configuration, rating, and documentation to support compliant and scalable product offerings. 

The role focuses on improving the overall experience of doing business with Wellmark by enabling efficient data extracts, streamlining renewals, and simplifying new group onboarding. Emphasis is placed on data integrity, rating accuracy, and clear documentation to drive seamless, efficient, and reliable execution. 

Lead and direct cross-functional technology teams through the full solution lifecycle—planning, analysis, design, development, testing, deployment, and ongoing support—to deliver software systems and vendor solutions that advance Wellmark’s strategic initiatives. Ensure delivered capabilities align with enterprise architecture standards and quality expectations and provide strong production support and operational stability. Identify and influence opportunities to modernize technology and improve processes to reduce cost, elevate service, mitigate risk, and strengthen competitive advantage. Develop and mentor application staff, building both business acumen and technical capability across the organization. 

Qualifications

Preferred:  

• SAFe and/or Product Model training and experience  

Required Experience to be considered:  

• Bachelor's degree or direct and applicable work experience.  
• Minimum 4+ years of experience managing the implementation and support of a technical solution through the full software development life cycle. This includes experience in leadership, typically gained through formal or informal leadership that demonstrates knowledge of work processes, products and services, and leadership competencies.  
• Demonstrated planning and implementation skills.  
• Ability to apply job-specific skills to make value-added contributions that align with evolving business strategies.  
• Consultative and analytical skills to lead the team to appropriate decisions and recommendations.   
• Demonstrated ability to express complex concepts clearly and concisely in writing and verbally. Experience in managing and analyzing complex information.   
• Excellent problem solving and negotiation skills   
• Ability to influence and motivate others who are direct reports as well as those from other divisions and departments, including change management, creating a sense of urgency and teachable points of view.   
• Demonstrated ability to utilize excellent time management.  
• Experience in health or financial services industry technology.   
• Strong knowledge of systems, products and infrastructure, including all aspects of information technology for an organization of similar size, and applicable technology trends.  
• Knowledge of state and federal health care regulations.  
• Travel required up to 5 percent.  
• Proficiency in HROR highly preferred 

Additional Information

a. Provide leadership and day-to-day management of financial and human resources, primarily focusing on employee coaching, development, performance improvement, coordination and budgeting for staff and department(s) specific functions/services. Support business objectives and produce results that are effective, accurate, and timely and on target to meet HR team and stakeholder needs.  

b. Manage and oversee multi-disciplined teams, responsible for the full software development life cycle, which includes planning, analysis, design, development, testing, deployment and maintenance of a software system or packaged vendor solutions.  

c. Contribute to the continuous improvement of standards, methodologies, change, release and incident management processes, policies, procedures, tools and infrastructure, in conjunction with Wellmark Technology leaders and other stakeholders. Ensure the architecture, infrastructure, and technical solutions are designed for optimal reusability and integration, aligning with Wellmark technology, enables innovation and understand technology trends that can create business value in collaboration with Wellmark Technology leadership.    

d. Develop and mentor multi-disciplined teams on business practices and technical capabilities. Lead departmental compliance with applicable legal, regulatory, and contractual requirements, as well as with corporate policies.  

e. Become a trusted advisor and advocate for developing and supporting solutions to meet business needs. Develop an in-depth knowledge of Wellmark’s core business processes, systems, and collaborate with portfolio team to ensure alignment of initiatives.  

f. Engage and collaborate with multi-disciplined teams to ensure the successful implementation and support of solutions.  

g. Develop and maintain long-term, collaborative relationships with key software and vendor solution providers. Ensure all are leading advocates for executing business solutions. Evaluate and manage the business relationship; including but not limited to ensuring adherence to Wellmark guidelines and standards, oversight of vendor operational metrics, and the management of vendor performance.  

h. Ensure the deployment and maintenance of business application solutions, are successfully integrated within Wellmark’s business environment.  

i. Other duties as assigned. 

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants 

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.