We’re looking for a VP of National Accounts to own the relationship with Garner’s national clients and brokers. This role’s focus is relationship management, understanding client needs, and day-to-day execution. As the point of contact for key client stakeholders, the VP will have the ultimate goal of ensuring client happiness.

Responsibilities will include:

• Own our largest client and broker relationships
• Collaborate with product, sales, and member services teams to ensure that Garner’s enrollment and engagement goals are met
• Track client success KPIs and develop internal escalation and communication plans
• Communicate regularly with economic buyers and members to understand ongoing needs
• Manage direct reports who you will work closely with to provide day to day service for your book of business
• Collaborate with the Head of Account Management and Customer Success to further define the National Account Strategy and playbooks

The ideal candidate has:

• 10+ years of account management experience with enterprise clients (B2B SaaS); experience in employer health benefits preferred
• An ability to manage complex projects and achieve results against tight deadlines
• A track record of building relationships with sophisticated external stakeholders
• A desire to work in a rapidly evolving startup environment
• A desire to be a part of our mission to improve the healthcare system

The target base salary range for this position is: $175,000 - $190,000. This position is also bonus eligible. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans.