AmeriCorps Planning Coordinator

Overview

At the Digital Harbor Foundation, the AmeriCorps Planning Manager plays a crucial role in the success of a Career Navigators program by overseeing all aspects of program development, implementation, and ongoing improvement.

Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based in design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.

Education and Experience Requirements

• If you have a Bachelor’s degree in a related or relevant field, you are encouraged to apply.
• At least 5 years of Project Management experience; PMP certification encouraged to apply.
• Experience in nonprofit organizations is a plus.

Knowledge, Skills and Abilities

• Ability to confidently host, facilitate, and present to large groups; strong public speaking skills are preferred.
• Knowledge of the setup and operation of projectors, screens, microphones, and other audiovisual (AV) equipment is a plus.
• High level of interpersonal and ethical skills to handle sensitive and confidential situations and documentation.
• Superb verbal and written communication skills with attention to detail in composing and editing materials.
• Ability to work independently, including managing multiple projects and deadlines and proactively identifying and completing tasks.
• Ability to collaborate on informal and formal team-based projects.
• Comfort using HR databases and systems.
• Proficient with Google Suite (Sheets, Docs, Slides).

Additional Notes

Hybrid. This position is primarily remote with occasional in-office meetings in the Baltimore, MD office.

Role and Responsibilities

Planning Process

• Needs Assessment
  • Assess the target population's workforce readiness, digital literacy, tech access, skills gaps, employment barriers, and career interests.
  • Evaluate existing workforce programs, resources, infrastructure, credentials, and supportive services available.
  • Engage partners, employers, and prospective participants to identify local workforce needs and high-demand career pathways.
  • Use findings to shape program design, recruitment, training, employer partnerships, and measurable outcomes.
• Goal Setting
  • Define clear objectives for the Career Navigators workforce development program, including career readiness, digital skills, occupational training, credential attainment, and pathways to sustainable employment and career advancement.
  • Establish measurable outcomes and KPIs for enrollment, skill development, training completion, credentials, employment placement and retention, aligned with participant needs, employer demand, and identified career pathways.
• Stakeholder Engagement
  • Collaborate with community partners, local organizations, and government agencies.
  • Build relationships with potential funders and sponsors.
• Budgeting and Resource Allocation
  • Develop a budget for the program, including staffing, materials, and technology.
  • Allocate resources effectively to meet program goals.
• Curriculum Design
  • Create a structured curriculum that covers career readiness, essential digital skills, occupational training, professional development and topics.
  • Adapt content to address the specific needs, identify skill gaps and targeted career pathways of the target audience.

Program Implementation

• Recruitment and Training
  • Recruit and train Career Navigators or instructors.
  • Ensure they have the necessary expertise in digital literacy and teaching.
• Outreach and Enrollment
  • Develop marketing and outreach strategies to attract program participants.
  • Handle enrollment and registration processes.
• Class Scheduling
  • Create and coordinate schedules for workforce development training, career readiness sessions, digital skills classes, workshops, and employer-focused activities.
  • Ensure scheduling is flexible and accessible to accommodate participant availability, training requirements, instructors, employers, and community partners.
• Monitoring and Evaluation
  • Implement data collection and assessment mechanisms to track progress.
  • Regularly review program performance against KPIs.
• Adaptation and Improvement
  • Use evaluation results to make adjustments and improvements to the program.
  • Stay current with digital trends, employer needs, industry demands, and emerging career pathways and update curriculum and training as needed.

Program Support and Administration

• Staff Management
  • Supervise and support Career Navigators and other internal and external program staff.
  • Conduct regular performance evaluations and provide feedback.
• Reporting and Documentation
  • Prepare regular reports for stakeholders, funders, and partners.
  • Maintain accurate records of program activities and outcomes.
• Troubleshooting and Problem Solving
  • Address issues or challenges that arise during program planning and ultimately implementation.
  • Develop solutions to ensure the program's success.
• Quality Assurance
  • Ensure the program maintains high-quality standards in curriculum and teaching.
  • Seek participant feedback and make necessary adjustments.
• Sustainability and Growth
  • Explore opportunities for program expansion or replication in other communities.
  • Secure long-term funding and support for program sustainability.
• Compliance and Legal Matters
  • Ensure the program adheres to relevant laws and regulations.
  • Address any legal or compliance issues as they arise.
• Public Relations and Advocacy
  • Promote the program's success and impact through public relations efforts.
  • Advocate for digital literacy, workforce development, career readiness, and equitable access to employment and career advancement opportunities at the community and policy levels.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation

Compensation for this full-time position is $50,000 - $55,000 annually, commensurate with experience. 

Digital Harbor and AmeriCorps provide a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive:

Health Benefits & Insurance

• Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
• Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions)
• Pre-Tax Flexible Savings Account (FSA)
• Paid Accidental Death & Dismemberment (AD&D) Insurance
• Paid Short-Term & Long-Term Disability Insurance
• Paid Basic Life Insurance
• Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
• Total Pet Plan and Supplemental Wishbone Pet Insurance
• Employee Opportunity Program (EAP) - Health and Wellness
• Wellness Reimbursement Program 

Retirement

• 401k Retirement Plan (with 6% matching)

Paid Time Off

• 15 Days Paid Time Off Per Year
• 20 Days Paid Time Off Per Year (after 3rd Anniversary)
• 25 Days Paid Time Off Per Year (after 6th Anniversary)
• 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
• Paid Bereavement Leave
• Paid Parental Leave for Moms and Dads (two weeks after first year)

If our mission and vision align with your personal values, please apply!

A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually.

Digital Harbor and AmeriCorps are equal opportunity employers.