Production Support Engineer

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of Cotality with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in Cotality's Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries.

While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the Cotality family, sharing the same commitment to innovation, quality, and client success.

When you join Next Gear India Private Limited, you become part of the global Cotality team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights.

Job Qualifications:

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• 2+ years of experience in production support, system administration, or related technical roleswith a focus on cloud-based systems management (GCP and Azure)

• Proven experience in a production support or IT operationteam.

• Knowledge of incident management, system monitoring, and troubleshooting methodologies.

• Understanding of production systems, system architectures, and distributed systems.

• Hands-on experience with monitoring tools.

• Familiarity with scripting languages (e.g., Python, Shell) for automation and troubleshooting.

• Solidcommunication and interpersonal skills to engage with stakeholders.

• Ability to work under pressure and manage incidents in a fast-paced production environment.

• Proficiency inWindows/Linux/Unix environments and system administration.

• Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitHub).

• Hands-on experience with .NET Core, .NET Framework, Apache, IIS, PowerShell, and Python for application support.

• Ability to query SQL databases for application troubleshooting, reporting and deployments.

• Additional technologies:  JIRA, Confluence, Pager Duty, Uptrends, Teams, O365

Cotality's Diversity Commitment:​

Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences. 

​

Equal Opportunity Employer Statement:​

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. Cotality maintains a Drug-Free Workplace. ​

​

Please apply on our website for consideration.​

Privacy Policy

Global Applicant Privacy Policy

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

Connect with us on social media!  Click on the quicklinks below to find out more about our company and associates