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Business Resilience Manager
Posted on 7/22/2022
Remote in USA • Everett, MA, USA
Experience Level
Desired Skills
  • 7+ years of experience in financial services or tech sector
  • Broad knowledge of Business Continuity and Crisis Management and related disciplines
  • Proven Business Resiliency experience, preferably in a financial services/crypto/fintech organization
  • Proven ability to contribute to complex projects and teams across different business areas
  • Excellent verbal and written communication and presentation skills
  • Strong organizational skills and an aptitude for detail
  • Ability to think critically, analyze, prioritize, take initiative, and problem-solve
  • Certified Business Continuity certification preferred
  • Knowledge of Business Continuity and Crisis Management tools is required. Experience with a mass notification system and a cloud based continuity risk management tool
  • Experience/familiarity with Slack, Apple MacOS and GSuite
  • Manage business continuity document updates for adherence to appropriate industry and risk management Governance guidelines - include completion of Business Impact Analyses (BIAs) and Business Continuity Plans (BCPs)
  • Understand, interpret and apply all relevant regulation and guidance to ensure Circle's BCM Program meets industry standards and complies with relevant regulation in all jurisdictions
  • Create and facilitate practice drills and tabletop exercises to evaluate emergency preparedness and business continuity plans
  • Audit and maintain business continuity plans, and support crisis response coordination with departments in the event of a threat or emergency
  • Develop and maintain relationships across all levels of the organization and provide guidance related to Business Continuity to all stakeholders
  • Assist in the development, administration and maintenance of incident management programs
  • Build mapping to align technology recovery (RTOs/RPOs) with business impact requirements
  • Facilitate BIA and risk assessments to determine potential effects to business operations and lead conversations to identify practical solutions
  • Improve readiness and resilience for natural disasters, security threats, and other disruptions in a predominately remote workforce
  • Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities
  • Mindful - you seek to be respectful, an active listener and to pay attention to detail
  • Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals
  • High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance

201-500 employees

Platform for businesses to accept payments and send payouts
Company Overview
Circle's mission is to raise global economic prosperity through programmable internet commerce. The company is a global financial technology firm that’s at the center of digital currency innovation and open financial infrastructure.
  • Paid time off - We offer flexible paid time off — take what you need as long as it works with you and your team, and all Circle employees get mobile phone and home office reimbursements.
  • Health coverage - No matter where you live, we offer a market competitive suite of benefits. Enroll in health, dental, vision, disability, and life insurances, and Circle covers some or all of the premiums.
  • Invested in your future - All U.S. full-time and part-time employees enjoy 401(k) and pensions (with 4% company match if you contribute 5% or more), and share Circle’s success via company equity awards.
  • Learning & development - Your individual growth and development is important to us and we provide the resources to help you grow your career while at Circle.
Company Values
  • We are Multistakeholder - As an institution, we exist in a broad stakeholder context, which means that we must organize, incentivize and measure ourselves against meeting the needs of all of our stakeholders — our customers, our shareholders, our employees and families, our local communities and our world.
  • We are Mindful - We seek to be present and aware, to be respectful, active listeners (with each other and with our customers alike), and to pay attention to detail. We don’t rush to judgement, and when we are swept up by strong emotions we patiently observe and acknowledge them and try to not just react. Our mindfulness leads to better understanding, and more respectful, careful and deliberate choices.
  • We are Driven by Excellence - We are driven by our mission and our passion for customer success. Being driven also means that we relentlessly pursue excellence, that we do not tolerate mediocrity, that we reward based on merit, and that we work intensely to achieve our goals. Being driven doesn’t mean that we are assholes and plough over people or tolerate a culture of aggressiveness. We are a team. Part of our drive is to bring everyone along in our collective achievement.
  • We are High Integrity - We seek open and honest communication, and hold ourselves to very high moral and ethical standards. When we say we will do something, we do it. When we are having difficulty and need help, we talk about it. We treat each other and our customers with the utmost respect. We reject manipulation, dishonesty and intolerance. We welcome vulnerability and uncertainty, which needs to be listened to in order to bring people along, and helps us to constantly learn and improve. Our customers and partners implicitly experience us as high integrity, and our customer centric choices demonstrate this to them again and again.