Commercial Loss Adjuster

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Commercial Loss Adjuster

We require an experienced Commercial Loss Adjuster to complement our existing team, based in Redhill, handling a wide variety of Commercial property damage and business interruption losses.

You'll be responsible for managing a portfolio of claims from initial field visit through to settlement, within clients SLAs and meeting challenging audit criteria. Monthly settlement and /or financial targets will also be set by your line manager.

Although you`ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery and in particular to provide support, guidance and mentoring in relation to more complex and challenging claims and your personal growth and development.

Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service. Existing market profile within the regional area would be an advantage. Competitive package commensurate with experience will be provided.

Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance.  When you do spend time in our Redhill office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space.  It’s an ideal environment for working alongside and interacting with fellow colleagues.  

You will have/will be:

• Customer focus with a track record of delivering outstanding levels of service

• Solid experience of dealing with commercial claims

• Ideally be or have a commitment to progress with ACII and ACILA qualifications

• Superb communications skills

• IT proficient

• Ability to work as part of a team

• The ability to work on your own initiative and take ownership of your own caseload of claims

• Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim

• Able to build good relationships with clients

• Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge

• Be able to prioritise your workload on a daily basis

• Ideally be educated to an advanced level

• Full UK Driving Licence is essential

What will you get for this role?

• Competitive salary depending on skills, experience and qualifications

• Company car or car allowance

• Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home

• Healthcare scheme

• A Self Invested Personal Pension Scheme

• Annual leave allowance of 25 days + public holidays

• Discounts on various products and services

• Employee assistance programme for employee wellbeing

• Life assurance

• Group Income Protection

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.