Full-Time

Sales Floor Dept Supervisor

Pro Services

Confirmed live in the last 24 hours

Lowe's

Lowe's

10,001+ employees

Education
Consumer Goods

Mid

Southlake, TX, USA

Category
Inventory Management
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Sales
Inventory Management
Customer Service
Requirements
  • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
  • 1 year of experience in customer service.
  • 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
  • Experience providing direction or supervision to teams (with or without direct report responsibility).
  • Experience supporting or participating in the process of training, mentoring and developing associates.
  • Experience working cross-functionally.
  • Experience Using Microsoft Office Suite.
  • Ability to obtain sales related licensure or registration as may be required by law.
Responsibilities
  • Providing resources and tools to support those directly helping customers provide the best service.
  • Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
  • Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
  • Leading and enabling a team of associates to deliver the best possible customer experience in the store.
  • Coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
  • Responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales).
  • Responsible for non-customer-facing activities (e.g., down stocking, inventory management, area recovery).
  • Responsible for store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).
  • Working with leaders to identify approaches and behaviors that best meet sales and service objectives and communicating those best practices to the team.
  • Supervising associates in other departments, as needed, to meet the demands of the store.

Company Stage

IPO

Total Funding

$136.1M

Headquarters

Mooresville, North Carolina

Founded

1946

Simplify Jobs

Simplify's Take

What believers are saying

  • Lowe's plans to open four online fulfillment hubs, improving distribution efficiency.
  • The 'Season of Savings' event could drive significant customer traffic and sales.
  • Growing demand for home office products offers new market opportunities for Lowe's.

What critics are saying

  • Increased competition from Home Depot may impact Lowe's market share.
  • Rising logistics costs in Texas could affect Lowe's operational expenses.
  • Rapid tool rental expansion may lead to operational inefficiencies if not managed well.

What makes Lowe's unique

  • Lowe's is enhancing its e-commerce platform, boosting online sales by 135%.
  • The company is launching tool rental services nationwide, expanding customer offerings.
  • Lowe's is engaging in unique marketing, like sponsoring New York Fashion Week.

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