Full-Time
Remitly
1,001-5,000 employees
Facilitates international money transfers for immigrants
Compensation Overview
$126k - $140k/yr
Senior
Surrey, BC, Canada
- Bachelor's degree in Law, Business, Finance, or a related field. Advanced degree or certifications (e.g., CAMS, CRCM) preferred.
- 5+ years of experience in a compliance role within the financial services industry, with a focus on lending and payments.
- In-depth knowledge of U.S. and international regulatory requirements related to financial services, including AML and KYC.
- Ability to solve complex issues with practical solutions.
- Ability to convey technical concepts to non-technical partners.
- Proven ability to manage multiple priorities and drive projects to successful completion within established timelines.
- Demonstrated leadership capabilities, with a track record of building consensus and driving change in a collaborative environment.
- Develop and maintain comprehensive compliance programs for Remitly's lending and payments products.
- Monitor and ensure compliance with federal, state, and international regulations, including AML, KYC, and consumer protection laws.
- Collaborate with product and engineering teams to integrate compliance controls into product development and operations.
- Conduct risk assessments and develop strategies to mitigate compliance risks associated with new and existing products.
- Stay abreast of regulatory changes and provide timely updates and training to relevant stakeholders.
- Liaise with regulatory bodies and manage regulatory examinations and audits.
- Prepare and submit compliance reports to senior management and regulatory authorities as required.
- Lead internal investigations related to compliance breaches and recommend corrective actions.
- Advanced degree or certifications (e.g., CAMS, CRCM) preferred.
Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Seattle, Washington
Founded
2011
Simplify's Take
What believers are saying
- Expansion into Canada opens new market opportunities for Remitly.
- Partnership with Major League Cricket boosts brand visibility and customer engagement.
- AI integration can enhance fraud detection and personalized user experiences.
What critics are saying
- Increased competition from traditional banks integrating cross-border technology.
- Potential investor concerns due to securities law investigation by Schall Law Firm.
- Expansion into new markets may strain resources and require significant investment.
What makes Remitly unique
- Remitly focuses on immigrants, offering tailored services for cross-border money transfers.
- The company leverages technology for real-time tracking and transparent transactions.
- Remitly provides educational content and scholarships, enhancing its social responsibility image.
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Benefits
Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
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↑ 0%Generative artificial intelligence (GenAI) and agentic models are revolutionizing financial services, transforming user experience, fraud detection, payments innovation and compliance processes, according to John Kain, head of financial services market development at Amazon Web Services (AWS). “AI has been such an integral part of how the industry has modernized over the last decade. It really is in every part of the financial services value chain,” the former JPMorgan executive said in an interview with PYMNTS. “What’s dramatically changed in the last two years is the impact of generative AI on all those processes.”. Kain sees three overarching trends across banking, capital markets, insurance and payments:End-to-end user experience: AI enables seamless onboarding, product recommendations, servicing and back-end processing. It is also powering hyper-personalized experiences, enabling firms to tailor offers, advice and communications in real-time based on user data and behavior
Global financial messaging network Swift said earlier this year that it was working with 25 financial institutions (FIs) and application providers on a “proof of value” initiative focused on improving front-end interactions, where the lower-end value transactions (defined as payments below the $100,000 threshold) is worth as much as $12 million. Andy Elliott, vice president of strategy at EvonSys, and Costa Hagidimitriou, senior manager at the National Bank of Canada, told PYMNTS that the drive to integrate Swift services into their front-end channels — through websites and apps — can help traditional FIs compete directly with the digital upstarts, especially in cross-border remittances. Banks may dominate commercial cross-border payments, said the duo, but there’s still opportunity for innovation
A new breed of autonomous artificial intelligence called agents is taking over customer service and operations at major companies, making decisions that, until recently, required human managers. The shift marks a turning point in enterprise automation as companies move beyond basic chatbots to deploy sophisticated AI agents that can navigate complex business processes independently. Commerce.AI’s latest offering exemplifies this trend, with AI systems increasingly trusted to handle sensitive customer interactions and operational decisions that shape company performance. Commerce.AI launched auto-AGENTS, an AI system that autonomously handles business interactions across voice, chat and text channels. The system includes specialized AI agents for tasks like data retrieval, sentiment tracking and post-call automation, aiming to boost enterprise efficiency while allowing human agents to focus on high-value work
BURLINGAME, Calif., Aug. 27, 2024 /PRNewswire/ -- unitQ, the leading AI-powered customer feedback platform empowering organizations to take a customer-centric, real-time data-driven approach to craft high quality products, services and experiences, announced today the 50 winners of the unitQ 2024 Summer Quality Excellence Awards.These awards celebrate and recognize companies that have shown exceptional commitment to delivering consistently high-quality products and services, and have earned overwhelmingly positive user feedback.Recognizing companies delivering quality products and services, and have earned overwhelmingly positive user feedback Post thisThe winners are setting new benchmarks for excellence in their respective sectors, demonstrating unparalleled dedication to the customer experience. These awards represent a commitment from product, engineering and support teams to foster a culture of continuous improvement backed by high user satisfaction."The dedication and effort these companies have shown in upholding superior quality across their offerings and client interactions is remarkable and deserves recognition with the unitQ Quality Excellence Award," said Christian Wiklund, unitQ CEO. "We are proud to honor these organizations for their unwavering commitment to excellence."The unitQ 2024 Summer Quality Excellence Awards, released today, are grounded on the comprehensive AI analysis provided by unitQ's customer feedback software. unitQ's proprietary AI and ML algorithms translated, categorized and summarized 40,040,889 pieces of publicly available Google Play Store and Apple App Store user reviews for 7,850 top Android and iOS top mobile applications, surfacing:Top Quality IssuesTop feature requestsTrending 4-start reviews on brink of a 5-star reviewTop 50 apps driving quality excellenceRecipients were among those companies that received a Good to Epic unitQ Score. The unitQ Score is unitQ's unbiased and proprietary machine-generated metric that represents the percentage of a company's users reporting a frictionless experience with their product or service
Remitly’s new office in New Westminster, B.C. (Remitly Photo)Seattle-based digital remittance company Remitly is expanding its office-space footprint to the Greater Vancouver, B.C., area, the company announced Tuesday.The location in New Westminster, B.C., is the first in Canada for the 13-year-old company.Remitly said the 3,600-square-foot office will support up to 35 employees with a focus on product development “across several priority areas for the business.” At least 10 job openings on the Remitly site are for a variety of engineering roles.In June, Remitly confirmed that it had secured space at the Rainier Square Tower in downtown Seattle, with plans to relocate next year from its current headquarters, just around the corner at 1111 3rd Ave.Remitly employs more than 450 people in Seattle, and more than 2,700 worldwide.A company spokesperson said Tuesday that the B.C. office “does not impact Remitly’s hiring plans in Seattle” where the company’s “foot is still very much on the gas in terms of growth.”