What You’ll Do

• Builds the foundation for the project efforts by capturing the business context – problem definition, current state definition, objectives, business case, desired future state definition, etc.
• Develop detailed requirements (business, user, process, system requirements – functional and non-functional) and establish traceability to the business vision
• Manage the requirements throughout the project lifecycle by establishing agreements and serving as a liaison between business users and the project team
• Facilitate discovery sessions and business process workshops
• Be able to diagram and elaborate current & future state application workflows in detail
• Act as the project manager for implementation of the solution – identify stakeholders, risk identification and mitigation, communication, define and drive schedules, and escalate internally and externally (as appropriate)
• Provide technical and functional expertise across engineering systems
• Serve as SME across various application platforms
• Collaborate with cross-functional teams to identify system and process improvements
• Lead and execute full development lifecycle activities - design, develop, and test enhancements in alignment with internal business process requirements
• Provide product support, track escalations, perform root cause analysis, and work with vendors to resolve issues
• Document all changes to applications per internal controls
• Develop and maintain technical documentation, release notes, and conduct end-user training

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or related field, or equivalent work experience
• 3+ years of application requirements gathering and design
• JIRA and Confluence administration experience
• Experience with Git hosting and code review tools
• Understanding of application lifecycle management (ALM)
• Strong Business Analysis and Project Management skills
• Prior experience in release management
• High proficiency in verbal and written communication
• Solid presentation skills are desired
• Strong attention to detail, goal-oriented
• Must be able to effectively manage multiple activities and/or projects concurrently
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Commitment to excellence in the delivery of customer service
• Comfortable working with personnel at all levels of the organization

Nice to Have

• Working knowledge of Jenkins
• Groovy scripting experience
• Administration experience with testing tools
• Familiarity with Agile methodologies