Social Media Marketing Intern

About Tidal Commerce Inc.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management. 

• Recognized as a Shopify Plus partner.
• Expertise in headless and composable technologies.
• Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
• Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
• Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

About the role

We’re seeking a creative, driven, and curious Social Media Marketing Intern to join our Marketing team with a strong focus on social media strategy and execution. This role is ideal for someone passionate about storytelling, content creation, and digital engagement.

You’ll gain hands-on experience managing content across multiple platforms and brands, collaborating with designers and marketers, and contributing to campaigns that directly impact visibility and growth. This is a unique opportunity to learn from a seasoned team while building a portfolio of professional, real-world work that will set you apart in your marketing career. This is an honorarium-based position.

What you'll do

Social Media Content Creation & Scheduling

• Create engaging, brand-aligned content for LinkedIn, Instagram, Facebook, X (Twitter), and YouTube.
• Collaborate with designers to produce carousels, graphics, Reels, and stories.
• Draft and manage social media calendars, adapting tone and visuals for each brand.
• Write compelling captions and maintain a consistent brand voice.
• Use tools like Canva and HubSpot to design and publish content.
• Support content creation across 4 different brands.

Campaign Support

• Assist in developing sales and marketing collateral (digital one-pagers, ad visuals, etc.).
• Monitor campaign performance and learn to generate actionable insights from analytics.

Analytics & Reporting

• Track social media performance using HubSpot Analytics.
• Help prepare reports on engagement, reach, and audience growth.
• Explore A/B testing and data-driven improvements to optimize content.

Events & Internal Communications

• Support event-related promotions and partner announcements.
• Contribute to go-to-market campaigns and brand initiatives across Tidal’s client portfolio.

Qualifications

• Reliable, proactive, and able to manage responsibilities with minimal oversight.
• Prior experience in social media management, digital marketing, or communications (agency or in-house).
• Strong creative mindset with video editing skills (Reels, Stories, YouTube Shorts, etc.).
• Proficient in Canva; Nice to have: CapCut, Sora, or other editing tools.
• Excellent writing and copyediting skills with attention to tone and detail.
• Strong visual eye and high attention to detail.
• Organized and skilled at time management across multiple priorities.
• Familiar with digital marketing best practices and trends.
• Eager to learn, receptive to feedback, and collaborative in approach.

Perks & Benefits

This role offers co-op-like experience, combining skill-building with practical contributions to our marketing initiatives

• Work on a variety of brands across exciting sectors
• Learn from a seasoned team of marketers, designers, and strategists
• Build a strong portfolio of content, campaigns, and creative assets
• Participate in strategy sessions and gain exposure to eCommerce and B2B marketing

Please include the following in your application:

• Your résumé.
• Please include a link to your portfolio and/or social media accounts you’ve managed. You may attach this in the ‘Website’ field when submitting your application or cover letter
• 3–5 examples of your best original social content (posts, videos, carousels, campaigns, etc.).

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