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Full-Time

Sr. Communications Manager

Confirmed live in the last 24 hours

felix

felix

201-500 employees

Online platform for telemedicine services

Healthcare
Consumer Software

Expert

Remote in Canada

Category
PR & Communications
Growth & Marketing
Required Skills
Marketing
Requirements
  • Minimum of 10 years experience in public relations gained in startups, scale-ups, agencies in the health sector, or technology-driven organizations with digitally based operations.
  • Experience with the Healthcare industry in Canada
  • Excellent relationship building skills with internal and external stakeholders.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Strong news and strategy judgment and ability to execute quickly.
  • Self-motivated, fast learner, and strategic thinker; able to achieve high impact in a fast-paced or ambiguous environment.
Responsibilities
  • Understand the healthcare landscape in Canada and leverage audience trends to tell stories on the behalf of Felix
  • Be accountable for the success of all communications & PR programs through planning, prioritizing, and executing on multiple projects at a once
  • Develop communications & PR programs and materials that support ongoing marketing activities including category launches, events, calendar opportunities, influencer and issues management.
  • Develop and implement issues management strategies to minimize and manage risks to Felix, including risk assessment, media evaluation and standing up crisis teams as needed.
  • Work with reporters proactively and reactively to be their go to person for addressing any communication inquiries or issues
  • Contribute to influencer and partnership marketing programs through cross-functional collaboration
  • Foster strong cross functional relationships with partners, media and industry.
  • Take a lead role on internal communications while working closely with the HR team (e.g. all hands, company events, etc)

Felix provides an online platform that allows patients to receive medical treatment without needing to visit a doctor's office or pharmacy. The process involves three steps: patients fill out a health questionnaire, a healthcare practitioner from Felix's network creates a personalized treatment plan, and the prescribed medication is delivered directly to the patient's home in discreet packaging. This service is designed for those who prioritize convenience, privacy, and timely access to healthcare. Unlike many competitors, Felix emphasizes compassion and non-judgment, aiming to eliminate stigma in healthcare. With over 500,000 Canadians using its services, Felix focuses on providing a user-friendly experience, professionalism, and prompt delivery.

Company Stage

Series B

Total Funding

$43.8M

Headquarters

Toronto, Canada

Founded

2019

Growth & Insights
Headcount

6 month growth

7%

1 year growth

25%

2 year growth

269%
Simplify Jobs

Simplify's Take

What believers are saying

  • Felix's rapid growth, evidenced by over 500,000 users and significant Series B funding, indicates strong market demand and potential for further expansion.
  • The recent expansion into more complex categories of care and mental health services positions Felix to capture a broader segment of the telemedicine market.
  • Partnerships with brands like Consonant Skincare enhance Felix's service offerings and brand visibility, potentially attracting new users.

What critics are saying

  • The telemedicine market is highly competitive, with numerous players vying for market share, which could impact Felix's growth.
  • Regulatory changes in telemedicine and online prescription services could pose challenges to Felix's business model.

What makes felix unique

  • Felix's three-step process for online healthcare, from consultation to medication delivery, offers unparalleled convenience and privacy compared to traditional healthcare services.
  • The company's strong emphasis on compassionate, non-judgmental care helps to remove stigma, making it a trusted platform for sensitive health issues.
  • Felix's discreet packaging and free medication delivery further enhance its appeal to users who prioritize privacy and convenience.