Full-Time

Sr. Communications Manager

Posted on 8/8/2024

felix

felix

201-500 employees

Online platform for telemedicine services

Consumer Software
Healthcare

Senior

Remote in Canada

Category
Digital Journalism
Journalism
Required Skills
Communications
Journalism
Marketing
Requirements
  • Minimum of 10 years experience in public relations gained in startups, scale-ups, agencies in the health sector, or technology-driven organizations with digitally based operations.
  • Experience with the Healthcare industry in Canada
  • Excellent relationship building skills with internal and external stakeholders.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Strong news and strategy judgment and ability to execute quickly.
  • Self-motivated, fast learner, and strategic thinker; able to achieve high impact in a fast-paced or ambiguous environment.
  • Bachelor’s degree in public relations, communications, journalism, marketing or a related field.
Responsibilities
  • Understand the healthcare landscape in Canada and leverage audience trends to tell stories on the behalf of Felix
  • Be accountable for the success of all communications & PR programs through planning, prioritizing, and executing on multiple projects at a once
  • Develop communications & PR programs and materials that support ongoing marketing activities including category launches, events, calendar opportunities, influencer and issues management.
  • Develop and implement issues management strategies to minimize and manage risks to Felix, including risk assessment, media evaluation and standing up crisis teams as needed.
  • Work with reporters proactively and reactively to be their go to person for addressing any communication inquiries or issues
  • Contribute to influencer and partnership marketing programs through cross-functional collaboration
  • Foster strong cross functional relationships with partners, media and industry.
  • Take a lead role on internal communications while working closely with the HR team (e.g. all hands, company events, etc)

Felix provides an online platform that allows patients to receive medical treatment without needing to visit a doctor's office or pharmacy. The process involves three steps: patients fill out a health questionnaire, a healthcare practitioner from Felix's network creates a personalized treatment plan, and the prescribed medication is delivered directly to the patient's home in discreet packaging. This service is designed for those who prioritize convenience, privacy, and timely access to healthcare. Felix differentiates itself from competitors by emphasizing compassion and non-judgment in its approach, aiming to eliminate stigma associated with seeking medical help. The goal of Felix is to make healthcare more accessible and supportive for all Canadians, as evidenced by the trust of over 500,000 users.

Company Stage

Series B

Total Funding

$24.1M

Headquarters

Toronto, Canada

Founded

2019

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

1%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Felix raised CDN$18M in Series B funding to expand service offerings.
  • Partnership with Consonant Skincare diversifies product offerings and revenue streams.
  • Increased demand for virtual mental health services boosts Felix's market potential.

What critics are saying

  • Competition from established telemedicine platforms like Maple and Babylon Health is increasing.
  • Potential regulatory challenges could impact Felix's operational processes in Canada.
  • Data privacy concerns may affect customer trust in telemedicine platforms.

What makes felix unique

  • Felix offers a seamless three-step healthcare process for Canadian patients.
  • The company emphasizes compassionate, non-judgmental care to reduce healthcare stigma.
  • Felix provides discreet home delivery of medications, enhancing privacy and convenience.

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Benefits

Remote Work Options

Flexible Work Hours

INACTIVE