Sr. Communications Manager

About Felix: 

Felix is Canada’s first end-to-end platform providing on-demand treatment for everyday health. Felix creates digital-first solutions that increase access for common healthcare needs such as mental health, sexual health, and daily health. Founded in 2019, Felix’s approach to healthcare encompasses assessments, lab testing, prescriptions, fast and discreet delivery, and ongoing care — all online at www.felixforyou.ca.

About the role

Reporting to the Director of Brand, you will join the Marketing Team and own our communication strategy to accelerate Felix’s brand growth. As a Communications Manager at Felix, you will be responsible for planning and executing PR strategies that help us cement Felix’s position as a leader in on-demand treatment for everyday health in Canada. You will lead our PR communications and media relations and be a pivotal driver of partnerships and influencer engagement to build public perspective and deliver measurable business results. You will also play a critical role in our internal communications to evangelize our brand principles across the company. If you are passionate about using communication strategies to drive cultural change, we want to hear from you.

You Will

• Understand the healthcare landscape in Canada and leverage audience trends to tell stories on the behalf of Felix 

• Be accountable for the success of all communications & PR programs through planning, prioritizing, and executing on multiple projects at a once

• Develop communications & PR programs and materials that support ongoing marketing activities including category launches, events, calendar opportunities, influencer and issues management.

• Develop and implement issues management strategies to minimize and manage risks to Felix, including risk assessment, media evaluation and standing up crisis teams as needed. 

• Work with reporters proactively and reactively to be their go to person for addressing any communication inquiries or issues 

• Contribute to influencer and partnership marketing programs through cross-functional collaboration

• Foster strong cross functional relationships with partners, media and industry.

• Take a lead role on internal communications while working closely with the HR team (e.g. all hands, company events, etc) 

You Are:

• A relationship builder with a rolodex of healthcare media contacts.

• A creative storyteller who can mine insights and turn them into culturally relevant stories externally.

• A seasoned communications expert with experience in crisis tactics and messaging 

• Curious about the world of virtual healthcare and how it can help Canadians live healthier lives. 

• A problem solver who thinks outside the box.

• A self starter who knows how to influence without authority

You Have:

• Minimum of 10 years experience in public relations gained in startups, scale-ups, agencies in the health sector, or technology-driven organizations with digitally based operations. 

• Experience with the Healthcare industry in Canada 

• Excellent relationship building skills with internal and external stakeholders.

• Ability to work in a fast-paced environment and handle multiple priorities.

• Strong news and strategy judgment and ability to execute quickly.

• Self-motivated, fast learner, and strategic thinker; able to achieve high impact in a fast-paced or ambiguous environment.

Nice to Haves:

• Bachelor’s degree in public relations, communications, journalism, marketing or a related field.

• Experience in crisis management and internal communications

Benefits

• Full medical, dental and vision benefits

• Maternity / paternity policy

• 4 weeks vacation (3 weeks anytime + 1 week during the holidays)

• Competitive compensation

• Stock option grant

• Remote first, work from anywhere in Canada

• Incredible culture powered by an highly collaborative and high performing team

• Large impact at an early stage technology company

• Professional development opportunities, working closely with founders and senior leadership team

Location: Remote (Canada). We are currently working remotely and open to candidates from anywhere in Canada.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job related factors.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact accessibility@felixforyou.ca for assistance.