Senior Payments Manager

The Opportunity

Adobe’s Global Payments and Billing business function is recruiting a Payments professional to drive our payment partnerships strategy to the next level.  As a leader with vision in the CNP space, you will focus on optimizing approval rates across multiple geographies and products. Internally, you will collaborate with Product and Operational teams to ensure critical monitoring supports immediate identification and restoration of issues impacting our customers and business. Externally, you will partner with acquirers, issuers and other payment providers to support our vision for a “best in class” payments function.  With many opportunities in front you, this role requires “big picture” thinking to prioritize high value opportunities and develop innovative ways to solving problems in the payments space.

What you'll do

• Manage Adobe’s major global acquiring and payment orchestration partnerships including commercial negotiations, performance governance, and strategic roadmap alignment to drive outstanding authorization rates and cost efficiency.

• Maintain deep, current knowledge of the evolving payments landscape. This includes emerging orchestration platforms, real-time payment rails, open banking, and alternative payment methods. Proactively identify partnership opportunities that advance Adobe’s worldwide payments innovation agenda.

• From a business development perspective, forge new and enhance existing strategic relationships with card networks, acquirers, and alternative payment providers. Coordinate commercial terms and business relationships to drive value for Adobe.

• Partner with various internal groups including Product, Treasury, Payment Operations, Risk, Go-to-Market and Regional Business teams to derive actionable insights to drive acquisition, retention and operational cost save metrics.

• Define, own, and continuously improve the core benchmarks that guide global acquiring performance. Use data analysis to find ways to optimize and build strong arguments for executive partners.

• Drive cross-functional alignment on payments product priorities by synthesizing partner capabilities, market trends, and internal analytics into clear, actionable recommendations that bridge the gap between technical payment infrastructure and customer-facing product experiences.

• Define, own and drive the core metrics enabling global payments success

What you need to succeed

• 7+ years of payments experience with direct, hands-on exposure to global acquiring relationships, payment orchestration platforms and card network partnerships. Prior experience managing commercial negotiations with major acquirers, networks, issuers and other PSPs or equivalent experience is strongly preferred.

• Demonstrated ability to operate at the intersection of partnership and payments product management—comfortable shaping product requirements with engineering teams one day and leading commercial discussions with a global acquirer the next.

• A deep, current understanding of the global payments ecosystem—including acquiring and orchestration infrastructure, Card Not Present and recur billing dynamics, tokenization, network mandates, and the competitive landscape of emerging payment providers and fintechs.

• Genuine intellectual curiosity and a drive to stay ahead of industry innovation—you actively track emerging players, new payment modalities, and regulatory shifts, and you bring those insights back to shape Adobe’s provider strategy.

• Strong analytical foundation with experience working in data-driven organizations; proficiency in SAS or equivalent analytical tools is strongly preferred.

• Comfortable using performance data to identify authorization improvement opportunities, build arguments, and influence partner and product roadmap decisions.

• Ability to lead through influence and to drive opportunities through a matrixed, consensus driven organization - across Product, Finance, Treasury, Marketing, Risk, Payment Operations, Go-To-Market and Regional teams.

• A strong candidate will be Self-motivated, autonomous and view ambiguity as an opportunity to innovate.

• Able to translate complex topics into executive level communications that clearly communicate payment concepts in a way that is easy for others to understand.

• BA/BS or equivalent experience required, MBA a plus.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $125,800 -- $239,725 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In New York, the pay range for this position is $165,600 - $239,725

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.