Observability Monitoring Engineer

Key Role:

Focus on maintaining high system reliability and performance by managing and optimizing AIOps platforms. Configure and run advanced monitoring tools, handle observability tasks, and oversee auto remediation workflows. Automate processes, improve system efficiency, and ensure rapid issue resolution.

Basic Qualifications: 

• 3+ years of experience in system reliability, observability, and incident management 

• Experience with integrating new services into monitoring frameworks and managing performance metrics 

• Experience with system monitoring, incident response, and root cause analysis

• Experience with gathering and incorporating requirements from service owners to ensure performance goals are achieved 

• Experience with observability and monitoring platforms, such as Dynatrace, New Relic, Datadog, or ServiceNow Operation Platform, for comprehensive application and system oversight 

• Experience with scripting languages, such as Python or Bash, and infrastructure management tools 

• Ability to obtain a security clearance

• Bachelor’s degree 

Additional Qualifications: 

• Experience with cloud environments, such as AWS, Azure, or GCP, and containerization, such as Docker or Kubernetes

• Experience managing AIOps and observability projects

• Experience in ITIL and ITSM best practices 

• Ability to lead discussions and reach consensus among various stakeholders to conduct planning  

• Ability to be self-driven, work independently, and handle multiple tasks concurrently   

• Possession of excellent interpersonal and client service skills

• ITIL, SRE, or observability and monitoring platform certifications

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,400.00 to $137,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.