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Deal Desk Analyst
Posted on 9/1/2022
London, UK
Experience Level
Desired Skills
  • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
  • TRUST - Willingness to trust our co-workers and to take ownership
  • CANDOR - Ability to receive and give constructive feedback
  • CARE - Genuine care about other team members, our clients and the decisions we make in the company
  • HUMILITY - Aptitude for learning from others, putting ego aside
  • Overseeing our overall quote-to-order process
  • Defining standard/non-standard deal criteria and related approval process
  • Managing day-to-day optimisation of complex non standard deals
  • Establishing a shared vision of best practices and new pricing templates
  • Streamlining our standard deal flow and implementing new templates in our CRM (salesforce.com)
  • Maximising and drive efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
  • Offering organisational design thinking to best structure the processes around this function
  • Defining and analysing metrics that inform the success of the Deal Desk
Desired Qualifications
  • Have 3+ years of experience as an account manager and/or 2+ years of experience in a Deal Desk function in a SaaS company
  • Excellent collaboration skills and ability to work with cross-functional teams
  • Experience building complex deals (multi-million, multi-year, ramp-up deals, success fees deals, …) for customers in different industries
  • Experience building TCO and ROI analysis
  • Deep understanding of SaaS and subscription pricing mechanisms, including consumption based models
  • Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $50-200M ARR range, high growth, lots of change and building internal infrastructure)

201-500 employees

Search & discovery SaaS Platform
Company Overview
Algolia’s mission is to empower every company to create delightful search and delivery experiences. Algolia has developed Search and Recommend APIs that simplifies the ability to understand user’s intent so that it is possible to personalize experiences and offers for a better digital visiting experience.
Company Core Values
  • Grit
  • Trust
  • Care
  • Candor
  • Humility