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New Narrative

Nonprofit mental health and housing agency

Residential Support Specialist - Youth Services

Full-Time
$21.50/hr
Entry
Bachelor's
Portland, OR, USA
In PersonStaff may be temporarily reassigned to other residential facilities, and may need to provide transportation in a company or personal vehicle.
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A High School Diploma or GED is required.
  • Must be at least 18 years of age and capable of implementing emergency procedures and disaster plans.
  • Must be able to administer CPR and Naloxone (Narcan).
  • Must maintain active CPR certification at all times.
  • Must obtain criminal records clearance through the State Mental Health Division before starting employment.
  • Must pass a background check for eligibility to work within a Licensed Child Caring Agency.
  • Must be able to support activities of daily living and instrumental activities of daily living without extensive hands-on needs for bathing, toileting, and similar tasks in Youth Services.
  • Must be able to engage with youth through shared interests, hobbies, language, and experiences.
  • Must maintain appropriate boundaries with transition-aged youth.
  • Must understand and follow applicable Oregon Administrative Rules, Oregon Revised Statutes, and federal and state laws related to minors in Child Welfare care.
  • Must be comfortable working independently.
  • Must fulfill onboarding requirements and required training within New Narrative timelines.
  • Must follow agency policies, procedures, and protocols and maintain confidentiality.
  • Must adhere to scheduling and attendance policies and not work more than 40 hours per week unless authorized by a supervisor.
Responsibilities
  • Actively engage residents to support progress toward goals and transition planning using strength-based and person-centered approaches.
  • Center resident experiences, autonomy, and personal rights.
  • Participate in Team Based Care, staff meetings, and multidisciplinary collaboration.
  • Provide hands-on support with activities of daily living and instrumental activities of daily living, including appointments, household tasks, hygiene, continence, bathing, toileting, dressing, eating, and medication management.
  • Assist with crisis intervention using nonviolent de-escalation techniques and support residents in navigating distress and conflict.
  • Follow medication management protocols and monitor changes in medication.
  • Prepare meals and provide opportunities for skills training.
  • Provide and facilitate group activities and community engagement.
  • Understand and comply with Oregon Administrative Rules governing home- and community-based mental health services.
  • Facilitate fire drills and emergency procedures as assigned or needed.
  • Complete safety and sanitation checklists twice monthly.
  • Maintain the health, safety, cleanliness, and orderly condition of residential houses, including food storage areas, common areas, and employee offices.
  • Complete assigned shift duties and communicate maintenance and supply needs.
  • Complete engagement notes, shift notes, electronic medication administration records, communication logs, incident reports, and other required documentation in resident charts at the end of each shift.
  • Complete incident reports by the end of each shift.
  • Update narcotic counts during each narcotic medication pass and complete shift-change documentation.
  • Remain awake and alert throughout each shift.
  • Complete tasks assigned by program leadership and attend required meetings and trainings.
  • Cover open shifts in Youth Services and, when necessary, in Licensed Residential programs.
  • Provide transportation as needed using a company or personal vehicle.
  • Remain available for at least five open shifts per month totaling 40 hours.
Desired Qualifications
  • QMHA credentials are preferred.
  • Current CPR certification is preferred.

About the company

New Narrative is a nonprofit mental health agency serving adults in the greater Portland area, including people facing poverty, homelessness and moderate to severe mental health symptoms. It combines outpatient and residential treatment with supportive housing and peer programs designed around each participant's goals. People with lived experience of mental health challenges staff its peer services, while its housing programs connect residents with support for independent living. The agency bills the Oregon Health Plan for clinical care and accepts donations to support its work. Founded in 1977, New Narrative is headquartered in Tigard, Oregon.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Tigard, OR

Founded

1977

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