Full-Time

Implementation Coordinator

Confirmed live in the last 24 hours

Inovalon

Inovalon

1,001-5,000 employees

Data-driven healthcare platform with analytics

Data & Analytics

Entry

Tampa, FL, USA

Required Skills
Communications
Salesforce
Customer Service
Requirements
  • Proficient in Microsoft Office suite (specifically Outlook, Word, Excel)
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail
  • Strong computer skills
  • Excellent customer service skills
  • Excellent time management skills
  • Proven ability to work effectively under pressure & meet deadlines
Responsibilities
  • Tracking customers with expiring certificates and renewing in the INOVALON production environment
  • Setting up new certificate orders in the INOVALON production environment
  • Provisioning Accounts on Inovalon ONE® Platform
  • Provisioning Assets on customer projects
  • Processing customer suspension and reactivations in Salesforce
  • Ensuring proper project setup in Salesforce.com and assigning incoming new project work to the Implementation Advocate
  • Conducting new project customer outreach
  • Managing installation documentation
  • Maintaining compliance with company policies and procedures
  • Adhering to confidentiality and HIPAA requirements
  • Fulfilling other duties as requested by the employer

Inovalon offers a data-driven healthcare platform that integrates national-scale connectivity, real-time primary source data access, and advanced analytics to power over 100 cloud-based solutions, enabling improved clinical outcomes and economics across the healthcare ecosystem. The platform serves top U.S. health plans, global pharmaceutical companies, healthcare provider systems, and specialty pharmacy companies.

Company Stage

N/A

Total Funding

N/A

Headquarters

Bowie, Maryland

Founded

1997

Growth & Insights
Headcount

6 month growth

0%

1 year growth

5%

2 year growth

20%