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Full-Time

Resident Services Manager

Updated on 7/9/2024

Tripalink

Tripalink

51-200 employees

AI-enhanced affordable co-living spaces

Data & Analytics
Real Estate

Compensation Overview

$20 - $23Hourly

+ Annual Incentives

Entry, Junior

Los Angeles, CA, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • Interest in Property Management / Real Estate Industry
  • Strong customer service and time management skills
  • Knowledge of Excel and other relevant documentation and tracking tools
  • Ability to conduct tours within the USC Region apartments as needed
  • Must have access to a reliable and presentable vehicle
  • Possess a valid driver's license and insurance
Responsibilities
  • Greet residents and visitors and assist with their inquiries in a friendly and professional manner
  • Answer phone calls and respond to resident requests and complaints in a timely and efficient manner
  • Monitor the community and report any maintenance or safety issues to the Property Manager
  • Ensure that all communal areas, such as lobbies, hallways, and elevators, are clean and well-maintained
  • Enforce community rules and regulations and report any violations to the Property Manager
  • Assist in conducting tours

Tripalink offers modern, affordable rental properties in major cities, focusing on creating open communities and redefining co-living. The company utilizes AI technology and data analytics to enhance communal spaces and provide an interactive living environment for students and young professionals.

Company Stage

Series B

Total Funding

$58M

Headquarters

Los Angeles, California

Founded

2016

Growth & Insights
Headcount

6 month growth

17%

1 year growth

25%

2 year growth

33%