Full-Time

Lab Associate / Lab Courier

Beverly Primary Care

Beth Israel Lahey Health

Beth Israel Lahey Health

10,001+ employees

Integrated health system delivering care, education

Compensation Overview

$21 - $28.26/hr

+ Shift differentials + Call pay + Premium pay + Overtime pay

Beverly, MA, USA

In Person

May require work at off-site locations and driving for courier services.

Category
Medical, Clinical & Veterinary (1)
Required Skills
Phlebotomy
Infection Control
Epic (EHR)
Quality Assurance (QA)
Basic Life Support (BLS)

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Requirements
  • A high school diploma or equivalent is required.
  • At least 1 year of phlebotomy experience and demonstrated proficiency in the phlebotomy field are required.
  • Completion of a phlebotomy certification program with externship is preferred but not required.
  • Additional certification by the American Society of Clinical Pathologists Board of Registry is preferred but not required.
  • The role requires organized, accurate, and detail-oriented work.
  • The role requires good interpersonal skills to effectively interact with patients and providers.
  • The ability to work in a fast-paced, high-volume environment is required.
  • Basic Life Support certification through the American Heart Association must be achieved and maintained within one year.
  • Staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Perform venipuncture and capillary punctures on adult and pediatric patients while following patient and specimen requirements.
  • Process specimens and route them to the appropriate laboratory for analysis.
  • Perform clerical duties associated with the operation of the Lahey Health electronic health record.
  • Perform special projects as assigned.
  • Work at off-site locations as needed.
  • Act as a preceptor for new phlebotomy staff as needed or directed by the Site Manager or Laboratory Manager.
  • Perform waived laboratory testing and quality control.
  • Document refrigerator and room temperatures daily.
  • Drive as needed to complete courier services.
  • Centrifuge blood and prepare specimens for courier pickup and laboratory testing.
  • Perform dipstick urinalysis, urine pregnancy testing, and rapid streptococcal testing.
  • Collect urine and throat culture specimens and prepare them for submission to the laboratory.
  • Perform and document daily, weekly, and monthly quality control of laboratory testing in accordance with Lahey Health Primary Care CGP standard operating procedures and manufacturer guidelines.
  • Perform electrocardiograms, spirometry testing, vision testing, hearing testing, and glucose monitoring as required for the site.
  • Perform laboratory housekeeping, handle hazardous waste, and maintain laboratory inventory.
  • Maintain departmental policies and procedures, objectives, quality assurance programs, safety standards, environmental standards, and infection control standards.
  • Adhere to corporate policies for patient identification and specimen labeling in the ambulatory environment.
  • Prepare packing lists for specimen transport to Burlington and Peabody, ensure specimens are processed appropriately using the specimen outstanding list, and send the bench list.
  • Verify outpatient patient identification according to Lahey Health policy.
  • Perform venipunctures on a minimum of 6 outpatients per hour.
  • Participate in departmental or interdepartmental quality improvement activities.
  • Participate in and successfully complete mandatory education.
  • Perform other duties as needed or directed to meet departmental needs.
Desired Qualifications
  • Completion of a phlebotomy certification program with externship.
  • Additional certification by the American Society of Clinical Pathologists Board of Registry.
Beth Israel Lahey Health

Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.