Full-Time

Onboarding Success Manager

Amazon Autos

Amazon

Amazon

10,001+ employees

Global online marketplace and cloud services

No salary listed

Company Historically Provides H1B Sponsorship

San Jose, CA, USA

In Person

On-site role; office base with occasional dealer-site visits.

Category
Administrative & Executive Assistance (1)
Required Skills
Sales
Data Analysis

Get referred to Amazon

Find people who can refer or advise you

Requirements
  • Bachelor's degree in Business, Marketing, Communications, or a related field
  • 5+ years of experience in account management, sales, business development, or client success roles
  • Experience managing a portfolio of accounts and driving measurable business growth through strategic planning and data-driven decision-making
  • Demonstrated ability to build and maintain relationships with senior-level stakeholders (GM/VP-level contacts)
  • Strong analytical skills with the ability to interpret performance data, identify trends, and translate insights into actionable strategies
  • Experience managing escalations and resolving complex account issues in a fast-paced environment
  • Excellent verbal and written communication skills, including the ability to create and deliver compelling presentations to diverse audiences
Responsibilities
  • Dealer Onboarding Project Management: Own the end-to-end onboarding process for new dealerships, guiding them through each stage — including implementation, setup, configuration, integration, and launch — to ensure an efficient and successful launch.
  • Dealer Relationship Management: Serve as the primary point of contact for dealers during the onboarding period, building trust and maintaining clear communication throughout the process. Escalate and resolve blockers quickly to keep onboarding timelines on track.
  • Cross-Functional Collaboration: Partner closely with internal teams including Business Development, Account Management, Seller Experience, Product, and Program Management to align on onboarding milestones and resolve issues at the root cause.
  • Process Improvement: Identify gaps and inefficiencies in the onboarding process and develop scalable solutions, including updated SOPs, tooling improvements, and training materials. Contribute to continuous improvement initiatives that benefit the broader dealer base.
  • Data & Reporting: Track and report on onboarding KPIs — including time-to-launch, onboarding completion rates, and blocker trends — to surface insights and drive accountability across the team
Desired Qualifications
  • MBA or advanced degree in a related field
  • Experience in the automotive industry, dealership operations, or marketplace/e-commerce platforms
  • 7+ years of experience in account management, sales, or seller/partner success within a technology or marketplace environment
  • Track record of exceeding revenue or growth targets in a quota-carrying or goal-oriented role
  • Experience working cross-functionally with Product, Operations, and Program Management teams to advocate for customer or partner needs
  • Familiarity with CRM tools, business intelligence platforms, and performance analytics dashboards
  • Experience in a start-up or early-stage business environment, with a demonstrated entrepreneurial mindset and comfort with ambiguity
  • Proven ability to drive adoption of new tools, simplify workflows, and champion process improvements at scale

Amazon operates a global e-commerce platform with a large online marketplace that connects consumers to both direct sales and third-party sellers across many product categories. It earns money from product sales and marketplace fees, Amazon Prime subscriptions, and AWS cloud services, plus a large Amazon Associates affiliate network. The platform combines fast shipping, streaming, cloud computing, and digital services to reach customers across numerous countries. Its goal is to be the world’s most customer-centric company by offering convenient access to a wide range of products and services.

Company Size

10,001+

Company Stage

IPO

Headquarters

Seattle, Washington

Founded

1994

Get referred to Amazon

Find people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • $25B Anthropic investment and $100B OpenAI AWS commitment secure long-term AI infrastructure demand.
  • Rufus AI assistant saw 115% MAU growth and 400% engagement rise in Q1 2026.
  • India investment boosted by $13B to expand AI and cloud in fastest-growing market.

What critics are saying

  • Free cash flow collapsed 95% to $1.2B due to $44.2B quarterly capex in Q1 2026.
  • Azure captured 40% cloud growth in Q1 2026, outpacing AWS's 28% via superior AI integration.
  • Power and semiconductor crunch in Northern Virginia caps AI expansion within 6–12 months per 70–85% probability.

What makes Amazon unique

  • AWS hit 28% growth in Q1 2026, fastest in 15 quarters driven by AI demand.
  • Custom silicon Trainium and Graviton reached $20B annual run rate with triple-digit growth.
  • Advertising revenue exceeded $70B trailing annually after 24% Q1 growth to $17.2B.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Flexible Work Hours

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

2%

2 year growth

1%
Mylstingo
Jul 10th, 2026
Voice AI startup Vapi hits 00M valuation after Winning Amazon Ring.

Voice AI startup Vapi hits 00M valuation after Winning Amazon Ring. Voice AI heats up: Vapi reaches unicorn status. The voice AI market has a new unicorn. Vapi, a startup building infrastructure for AI-powered voice agents, has reportedly reached a $500 million valuation after a fiercely competitive fundraising process that saw the company fend off over 40 rival bidders. The most notable customer win driving investor enthusiasm: Amazon's Ring division, which chose Vapi to power next-generation voice interactions across its smart home security platform. Vapi's core technology enables developers to build, deploy, and scale voice AI agents that sound remarkably natural. Unlike first-generation voice bots that relied on rigid script trees, Vapi's platform leverages the latest advances in large language models and neural text-to-speech to create conversational experiences that adapt in real time. The agents can handle interruptions, understand context across long exchanges, and even detect emotional cues in a caller's voice to adjust their tone accordingly. Discover more Machine Learning Computer Science Dictionaries & Encyclopedias Winning the Amazon Ring contract was a watershed moment for the company. Ring processes millions of customer interactions daily, spanning everything from package delivery confirmations to emergency alarm responses. Deploying Vapi's voice agents across this footprint represents one of the largest real-world tests of conversational AI at scale. Early metrics reportedly show a 40% reduction in call handling time and a measurable improvement in customer satisfaction scores compared to Ring's previous interactive voice response system. Discover more AI Tools, Chatbots & Virtual Assistants Data Management Language Resources RECOMMENDED READ The Coming Wave: AI, Power, and the Greatest Dilemma of Its Age Mustafa Suleyman The definitive book on where AI is heading - written by one of the field founders. The $500 million valuation reflects broader market excitement about voice AI as a category. With improvements in speech recognition accuracy, latency reduction in streaming models, and the rise of multimodal AI that can process voice alongside text and images, the technology has crossed a threshold where it is genuinely useful for business applications. Analysts project the global voice AI market will exceed $50 billion by 2028, up from approximately $15 billion in 2025. Vapi's approach differs from some competitors by focusing on the developer experience. The platform offers APIs and SDKs that abstract away the complexity of managing GPU infrastructure, model routing, and audio streaming. Developers can integrate voice capabilities into their applications with as few as a dozen lines of code, which has made Vapi particularly popular among fast-moving startups and mid-market companies that want voice AI without building a dedicated machine learning team. Discover more Text & Instant Messaging Company News The company's rapid ascent from seed stage to unicorn in under three years mirrors the trajectory of other AI infrastructure plays that have captured investor attention in 2026. As businesses across industries look to automate customer service, sales outreach, and internal operations, the demand for reliable, scalable voice AI infrastructure shows no signs of slowing. With fresh capital and a marquee customer in Amazon, Vapi is well-positioned to capture a significant share of this growing market. Ramo is the editorial voice of Mylistingo - an AI and technology news platform based in The Hague, Netherlands. Covering artificial intelligence, machine learning, robotics, and the future of technology, Ramo delivers accurate, accessible reporting for both general audiences and industry professionals. Every article is fact-checked and written to meet Mylistingo's strict no-fabrication editorial standards. Google has announced the 20 startups selected for its 2026 India Accelerator program, with a strong emphasis on artificial intelligence and machine learning, reflecting the maturation of India's... Apple is preparing a significant upgrade to its on-device AI capabilities that could allow future iPhones to run far more powerful machine learning models directly on the handset,...

Slashdot
Jun 28th, 2026
An Amazon seller says they were offered a way to bribe an Amazon employee.

An Amazon seller says they were offered a way to bribe an Amazon employee. Posted by EditorDavid on Sunday June 28, 2026 @03:34AM from the prime-deals dept. Jack Nekhala had a business selling on Amazon - and in December he received an unusual offer, reports Bloomberg. A woman said she could bribe an Amazon employee "to help him retrieve $90,000 in funds that the e-commerce giant had frozen after suspending him over an alleged violation of review policy." Hoping to ingratiate himself with the company and restart his business, Nekhala offered to provide evidence, including recorded conversations and screen shots, that he said proved Amazon personnel were peddling inside information and influence. The smoking gun, Nekhala told the representative: information about his seller account. Only certain Amazon employees are supposed to have access to such details, but Nekhala had received them from the woman on WeChat, the Chinese messaging app. Nekhala's experience, which he documented and shared with Bloomberg, provides a rare glimpse into an international black market that has been a persistent scourge of Amazon's online store. On one side are sellers looking for a variety of favors: a competitive edge over their rivals, information on how to boost sales, a way to get themselves unsuspended. On the other are middlemen who lurk on message apps like Telegram, WeChat and WhatsApp offering access to people inside Amazon who can get things done for a price... It's impossible to determine the scope of the illicit activity, but it's an open secret among Amazon sellers and consultants, who are frequently approached on social-media platforms and messaging apps. "The message is always the same: 'I'm going to show you screenshots to prove I have inside access,'" said Chris McCabe, a former Amazon employee who runs a seller consulting firm... In 2020, federal prosecutors exposed an international bribery scheme involving Amazon sellers and employees. The ring allegedly extracted about $100 million in unfair advantages by bribing Amazon employees in Asia to help them sell more products and sabotage their competitors. Five people in the US were convicted and received jail terms or probation. Last year, law enforcement officials in India began investigating more than 20 former Amazon employees suspected of accepting bribes from trucking companies in exchange for routes, according to The Times of India. After Nekhala reported his own experience to Amazon, the representative committed to "do some digging" and to email him instructions on how his evidence could be shared, according to a recording of the conversation. But Nekhala said he never heard back. The employee who leaked his personal information had already been fired for unrelated misconduct, according to Amazon. Amazon told Bloomberg employee involvement was "very rare," and that "We invest heavily in this area and have dedicated teams and systems in place to prevent all types of fraud, including by our own employees." * All * Insightful * Informative * Interesting * Funny * " Amazon is corrupt! (Score:3) by TheMiddleRoad (1153113) on Sunday June 28, 2026 @04:27AM (#66213802) News at 11. Reply to This Share Flag as Inappropriate * Is this (corporate) exceptionalism, USA? (Score:2) TL;DR: US company that screws-over its suppliers and its employees also suffers employees that help suppliers screw-over other suppliers. * Re: Er, actually it sounds like values from other, non-US cultures operating in parts of a worldwide company. * Now now guys... (Score:1) ... don't impose your western values on the eastern folk of this worldwide company!

ePlane AI
Jun 27th, 2026
Amazon invests in GranBio to scale sustainable aviation fuel from waste materials

Amazon has announced a strategic investment in GranBio, a biotechnology firm producing sustainable aviation fuel from waste materials, as part of its commitment to achieve net-zero carbon emissions by 2040. Andreas Marschner, Amazon's vice president of Worldwide Operations Sustainability, highlighted that current SAF supply levels are insufficient to meet demand. GranBio's technology converts abundant waste materials into drop-in fuels compatible with existing aviation infrastructure. The aviation sector faces significant challenges scaling SAF production, including limited availability, high costs and competition for agricultural feedstocks. Amazon's investment aims to catalyse development of sustainable fuels whilst reducing its own logistics network's carbon footprint. The initiative forms part of Amazon's broader strategy to foster emerging technologies across transportation, buildings and packaging sectors.

Oberon Review
Jun 17th, 2026
AI's thirst trap: tech giant taps into recycled water.

AI's thirst trap: tech giant taps into recycled water. By Jennifer Dudley-Nicholson Updated June 17 2026 - 1:03pm, first published 1:00pm There are concerns data centres using water for cooling will threaten drinking supplies. Photo: Paul Miller/AAP PHOTOS More Australian data centres could cool down using recycled water after a US tech giant revealed plans to build its first local artificial intelligence hub using the resource. Amazon announced a partnership with Greater Western Water on Thursday to supply recycled water to a data centre the company is building outside Melbourne. The facility would be the first in Victoria to use treated water and comes after warnings from some providers that data centres in Sydney could use up to 250 megalitres of water a day by 2035, threatening drinking supplies. It also comes one year after Amazon announced it would invest $20 billion to expand its data centre infrastructure in Australia, and as two government inquiries probe their potential impacts. Amazon has big plans to add more data centres to its expanding infrastructure in Australia. (Jennifer Dudley-Nicholson/AAP PHOTOS) Work connecting Amazon's latest development to a recycled water plant in Melton was due to begin within days, Greater Western Water managing director Cameron FitzGerald said, with plans to launch in late 2027 or early 2028. Using recycled water would make data centres more sustainable and the company anticipated more facilities would follow, he said. "We want to position ourselves as a provider that meets the needs of a growing city and data centres are a part of that," he said. "We're really proud that it's the first one in Victoria - it's showing the way for others to be able to take advantage of recycled water when it's available." Amazon's Melbourne data centres used the equivalent of 63 swimming pools worth of water in 2025. (Brendan Esposito/AAP PHOTOS) The development would be the first local Amazon data centre to use recycled water, Amazon Web Services energy policy head Matt O'Rourke said, but it would seek more opportunities to meet its target to be water-positive by 2030. "Our preference is to always use recycled water where that's available," he told AAP. "Globally, AWS has 24 data centres today operating on recycled water and plans to expand that number to 120." Data centres, which are used to process digital resources including AI, use significant amounts of water to cool their servers. Sydney Water warns data centres could use as much as 250 megalitres a day in the city by 2035. (Mick Tsikas/AAP PHOTOS) Some are more efficient than others, Mr O'Rourke said, and Amazon's Melbourne data centres used 158 megalitres of water in 2025, which was equivalent to 63 swimming pools. "Although there's lots of reporting around the water use of data centres, there's also a lot of misunderstanding there as well," he said. Sydney Water recently warned that data centres could use as much as 250 megalitres a day in the city by 2035, and one already ranked among its top 20 users. Australia hosts 1.5 gigawatts of data centre capacity, according to BloombergNEF, and is the world's eighth-largest market for the developments. Australian Associated Press

Dynamite News
Jun 6th, 2026
Amazon launches AI visual search tools with lens live and circle to search.

Amazon launches AI visual search tools with lens live and circle to search. Amazon has launched AI-powered visual search tools including Lens Live and Circle to Search, letting users shop by pointing cameras, circling items, or describing products for instant AI-generated results. Updated: 6 June 2026, 9:17 PM IST Amazon launches AI visual search tools (Img: Internet) New Delhi: Global e-commerce giant Amazon has introduced a new suite of AI-powered visual search tools aimed at making online shopping faster, more intuitive, and highly personalised. AI-Powered shift in shopping experience. The company said the update blends artificial intelligence, image recognition, and camera-based search to reduce reliance on keyword-based product discovery. Instead of typing long queries, users can now simply describe, scan, or point at items to find similar products instantly. Lens Live brings real-time recognition. A major highlight of the rollout is Lens Live, an upgraded version of Amazon's visual search system. Users can point their phone camera at any object, and the system instantly generates a carousel of matching products available on Amazon's platform. The feature allows users to compare, save, or purchase items in real time, bridging the gap between physical and online shopping. Circle to Search for precise item detection. The new Circle to Search tool enables users to highlight a specific item within an image. By drawing a circle around the object, the AI isolates it and searches for matching or similar products, eliminating the need for guesswork or keyword searches. AI-Generated shopping and style tools. Amazon has also introduced AI-generated visual previews, allowing users to type descriptions such as colour, style, or texture and receive instant product visuals. A new "Shop by Style" feature offers curated fashion themes like Urban Luxe, Soft Elegance, and Modern Minimalist, helping users discover complete looks instead of individual items. Expansion of visual search ecosystem. Additional upgrades include smarter "More Like This" recommendations, visual suggestion filters, and a dedicated Amazon Lens widget for iPhone users. The tools are currently rolling out in the United States on Android and iOS devices. Future of e-commerce. With this launch, Amazon is betting on AI-driven shopping as the next major shift in e-commerce, where users can discover products through images, gestures, and natural descriptions rather than traditional search methods. Location: New Delhi Published: 6 June 2026, 9:17 PM IST