About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the department

Cloudflare Enterprise Information Technology department architects, implements, and supports technology for our internal infrastructure, enterprise applications, and end user community.

The IT Infrastructure Team manages and supports our global end user computing fleet along with the services and infrastructure that empowers our business to operate at a global scale. Onboarding, maintenance lifecycle, platform integrations, security, secure disposal, as well as physical and cloud asset management are parts of the puzzle we’re working on. Automating and implementing the most efficient processes to manage all of this in a scalable, high growth environment is our northstar.

What you’ll do

Cloudflare is growing our IT team as we solidify our DevOps oriented administration model and build application integrations often with our own products. We are looking for a Sr. Manager, Enterprise Automation based in Austin, TX or the San Francisco Bay Area. You would be responsible for leading teams of IT Ops Engineers and Enterprise Systems Developers on our next steps to design, build, integrate, and optimize new and existing IT tools and processes around cloud infrastructure, end user computing device configuration, physical and virtual asset deployment, as well as employee onboarding and collaboration. This is a hands-on technical management position reporting to the Director of Enterprise Infrastructure and Operations.

Manage a team of engineers committed to providing efficient onboarding and lifecycle management of Enterprise physical and virtual assets
Manage a team of engineers committed to improving our cloud management capabilities across many providers and methods including our own flagship products
Identify gaps and design creative solutions for workflows and integrations with both in-house and SaaS applications to automate endpoint configuration and management
Partner with the Security team to design and implement device identity and management solutions built with Cloudflare’s own products
Work with Enterprise Apps and People teams to develop automations around user onboarding, offboarding and new hire orientation
Use your experience working cross functionally to achieve departmental goals
Create and maintain detailed documentation
Serve as the highest technical escalation point for our Ops Engineers
Participate in on call rotation for after hours support as necessary

Examples of desirable skills, knowledge and experience

5-7+ years experience with design, development, and management of Enterprise processes including automation of endpoint and user lifecycle
Strong knowledge and experience with configuration management tools and Infrastructure as Code methods such Terraform, Ansible, Chef, etc.
Strong knowledge and experience build-deploy pipeline development and multiple environment deployment practices
Experience and expertise in Agile methodology, Agile or Scrum certifications preferred
Moderate to advanced programming experience (Python, Golang, Bash, etc.)
Ability to extend functionality of existing off the shelf endpoint management products such as JAMF/Intune/Google
Excellent interpersonal and communication skills in written and spoken English
Prior management experience, preferably with enterprise engineering teams

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

Senior Manager

Enterprise Automation

Cloudflare

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