Director – Network Compliance

Director, Network Compliance (Requirements)

The Network Compliance Director will perform a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help establish and implement the framework for the network compliance program. The Network Compliance Director is a critical member of the team responsible for delivering effective challenge and compliance advice relating to the identification of applicable business processes and for mapping legal and regulatory requirements to those business processes worldwide, as well as serving as a subject matter expert with responsibilities for ensuring the development of the network compliance program at Capital One aligns with the broader enterprise risk management framework.  

Directors in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company.

Responsibilities:

• Provide effective challenge on the business processes identified by the network and merchant businesses through both formal and informal engagements

• Develop expert-level understanding of network and merchant business processes worldwide

• Analyze global business processes and establish applicability of laws and regulations based on Capital One’s global legal inventory

• Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks

• Maintain subject matter expertise in the broader payments industry and applicable laws and regulations

• Collaborate with applicable first and second line functions to analyze the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary

• Work closely with the Network Compliance advisory team to ensure ongoing application of  compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new industries for card acceptance, or develop new products

• Develop strong relationships with Business Risk, Legal and Audit peers to support the ongoing network compliance integration 

• Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports or extended team members

Basic Qualifications:

• Bachelor's Degree or military experience 

• At least 8 years of legal, compliance or risk management experience OR at least 7 years of regulatory experience in consumer financial services or payments industry 

Preferred Qualifications:

• Advanced degree, including Juris Doctorate or Master’s degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $181,800 - $207,500 for Director, ComplianceMcLean, VA: $200,100 - $228,400 for Director, ComplianceNew York, NY: $218,300 - $249,100 for Director, ComplianceRichmond, VA: $181,800 - $207,500 for Director, Compliance

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).