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Full Time Branch Ambassador - Livingston
Posted on 6/3/2022
INACTIVE
Locations
Livingston, NJ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Research
Sales
Requirements
  • You're friendly and engaging and can connect with customers. Yep, you're a people person-whether you're helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer
  • You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You'll get to pull in experts that can help guide your customers to their financial destination
  • You're aware of the importance of being compliant when working at a bank. You'll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations
  • You'll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs
  • The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”
  • You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals
  • You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience, using the branch's laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services
  • Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you
  • You'll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions
  • You'll be able to travel between branches in assigned local area and support the market that you are assigned
  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
Desired Qualifications
  • Associate's degree
  • 2+ years of Retail, Sales, or Banking Experience
Capital One

10,001+ employees

Sixth largest bank and financial service provider
Company Overview
Capital One was founded on the belief that no one should be locked out of the financial system. Their deep commitment to financial inclusion is reflected in their business, community partnerships, philanthropy, and most importantly, support for customers. Capital One is on a mission to change banking for good.
Benefits
  • Medical, Dental, & Vision coverage
  • Onsite Health Centers
  • Prescription saving with network of local pharmacies
  • Stock Purchase Plan
  • Education Assistance
  • 401(k)
  • Flexible Spending Accounts
  • Life and Disability insurance
  • Generous paid time off + corporate & floating holidays
  • Registered dieticians on site, cooking classes and free virtual fitness classes
  • Employee Assistance Program
Company Values
  • Creating financial tools that enrich lives
  • Building thriving communities
  • Advocating for an inclusive society
  • Do the Right Thing