Full-Time

Senior IT Executive Support Specialist

Success Academy Charter School

Success Academy Charter School

1,001-5,000 employees

Operates NYC public charter schools

Compensation Overview

$140k - $160k/yr

No H1B Sponsorship

New York, NY, USA

In Person

Category
IT & Security (1)
Required Skills
Microsoft Windows
Microsoft Intune
iOS/Swift
Android Development

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Requirements
  • At least 5 to 7 years of enterprise information technology support experience, including at least 3 years supporting C-level executives or VIP stakeholders in a fast-paced corporate environment.
  • Advanced troubleshooting proficiency in macOS, iOS, Windows 11, and the Microsoft 365 ecosystem.
  • Experience with enterprise Mobile Device Management platforms such as Intune or Jamf.
  • Familiarity with enterprise video-conferencing hardware and room systems such as Crestron, Logitech, and Teams Rooms.
  • Solid understanding of enterprise networking, virtual private networks, and secure remote-access protocols.
  • Ability to communicate clearly and work calmly under pressure with high emotional intelligence, integrity, and discretion.
  • Ability to handle sensitive and confidential corporate information in accordance with company compliance and data-privacy standards.
Responsibilities
  • Provide concierge-level, priority technical support for executive hardware, software, mobile devices, and home-office setups.
  • Troubleshoot complex issues across macOS, Windows, iOS, and Android with minimal downtime.
  • Manage high-priority incidents using urgency, root-cause analysis, and clear communication tailored to executive preferences.
  • Oversee and support boardroom meetings, hybrid conferences, and live webcasts using Microsoft Teams, Zoom, and enterprise audiovisual hardware.
  • Ensure audio-visual, display, and network connectivity before and during executive presentations and board sessions.
  • Coordinate device provisioning, secure configuration, and lifecycle management for executive assets.
  • Partner with the Cybersecurity team to enforce security policies, including Mobile Device Management, multi-factor authentication, and endpoint protection.
  • Conduct preventive maintenance on executive hardware and communication channels.
  • Participate in an on-call rotation for after-hours and weekend support during urgent international travel or critical business events.
Success Academy Charter School

Success Academy Charter School

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Operates high-performing public charter schools across NYC (Manhattan, Brooklyn, Bronx, Queens) to provide K–12 education with a strong community focus. Schools are funded mainly by per-student public dollars plus private donations and use rigorous curricula and supportive teaching to boost achievement and college readiness. It differentiates itself with very high graduation rates, strict academic standards, and a community-oriented model backed by both public funding and philanthropy. The goal is to close the NYC achievement gap and prepare students for college and long-term success.

Company Size

1,001-5,000

Company Stage

Grant

Total Funding

$38.5M

Headquarters

New York City, New York

Founded

2006

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Simplify Jobs

Simplify's Take

What believers are saying

  • Ken Griffin’s $50 million gift funds the Florida launch and rapid scaling.
  • Bronx K-12 campus adds 2,400-seat capacity and broadens K-12 retention.
  • Hudson Yards won 2025 state relief, forcing NYC to fund expanded grades.

What critics are saying

  • UFT and parents keep suing co-locations, delaying openings and adding legal costs.
  • Miami-Dade officials say Success Academy’s $700 fee won’t cover district costs.
  • Florida politics can flip; Schools of Hope rules invite backlash and contract renegotiation.

What makes Success Academy Charter School unique

  • Eva Moskowitz built New York City’s largest charter network with strong test results.
  • August 2026 opens Success Academy’s first ground-up Bronx K-12 campus.
  • Florida expansion leverages Schools of Hope access to underused Miami-Dade facilities.

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Benefits

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Philanthropy News Digest
Oct 3rd, 2025
Ken Griffin commits $50 million to launch Success Academy in Florida

Success Academy, a New York City-based charter school, has received a $50 million gift from billionaire Ken Griffin to expand into Miami, the South Florida Business Journal reports.

Forbes
Apr 30th, 2025
Why Ac Milan And Off-White Are Collaborating With Nyc Success Academy

AC Milan and Off-White™ collaborated on the “I SUPPORT SPORT FOR CHANGE” t-shirt to benefit. More Fondazione Milan’s Sport for Change program. In 2025, proceeds from sales of the t-shirt will support soccer and education programs at Success Academy Charter Schools in New York City. AC Milan/Off-White™The I SUPPORT SPORT FOR CHANGE t-shirt collaboration between football powerhouse AC Milan and fashion powerbrand Off-White is more than a limited-edition fashion drop. With proceeds from the $100 garment going to support Success Academy Charter Schools in New York City, it’s a connection that brings global sport into local communities to create new pathways for youth education.“This collaboration opens the minds of our scholars to again see what could be possible,” Success Academy athletic director Peter Dicce said. “We talk to our scholars about how it’s great to have hopes and dreams of being a pro player, but there's a way to be involved in sports that extends beyond that—being a doctor for the team, being a reporter, managing the stadium and team facilities, designing uniforms and apparel, or running a retail store.”The project builds on more than two decades of community work by AC Milan’s charity foundation arm, Fondazione Milan , using sport to encourage positive changes for vulnerable youth

PR Newswire
Mar 26th, 2025
$1.9 Million Njcc Loan Makes Needed Athletic Field Possible For Success Academy Charter Schools In Brooklyn, New York

New Jersey Community Capital's loan furthers its mission-driven goals and expands community impact into New York.NEW BRUNSWICK, N.J., March 26, 2025 /PRNewswire/ -- Today, New Jersey Community Capital announced it closed on a $1.9 million loan to New York City-based Apex Development Group, LLC. The loan is financing a much-needed athletic field at 54 Woods Place in Brooklyn for Success Academy Charter Schools-NYC. The loan will allow Apex to purchase and lease the field to Success Academy so it can expand its quickly growing soccer programs at two of its K-4 schools located at 15 Snyder Ave. in Flatbush and 72 Veronica Pl. in Crown Heights. Both facilities serve diverse student populations and are close enough to be able to share the field."As a community development financial institution, we're always looking for projects that support our mission to maximize economic development and educational opportunities in overlooked areas and create sustainable returns for investors

Success Academy Charter Schools
Aug 17th, 2022
Success Academies receives award Rookie of the Year Excellence Awards

With that in mind, Success Academies asked the advice of a number of experts — teachers who were just starting out this time last year and went on to be honored with Rookie of the Year Excellence Awards in the spring.

Success Academy Charter Schools
May 31st, 2022
Success Academies partners with Uwill, Inc.

That’s why Success Academies has partnered with Uwill to provide easy access to counseling and other tools for high school scholars, all at no cost.